Oakley Recruitment is working in partnership with an organisation based in Birmingham. This is an excellent opportunity to join an expanding team as an Outbound Customer Service Advisor on a full-time permanent basis. Culture and Environment Our clients culture is fun, energetic with a supportive and encouraging team, that shares ideas and best practices. The space is modern, open with lots of natural light. The break out spaces have a boutique hotel feel about them. Personality Its bubbly, friendly and confident personalities that will thrive in this team. You will have a supportive, encouraging and driven nature about you and enjoy working in a team that have a work hard and play hard attitude. Reward £22,500 £23,000 bonus 37.5 hrs per week, Monday to Friday Monday 9.30am 7pm Tuesday -Thursday 9.30am 6.30pm Work from home Fridays 10.00am 4pm Casual dress one day a week No weekend work Full training provided Company events Company pension scheme Discounted parking available Walking distance from train and tram station Job Role Managing a client development pipeline Following up warm leads turning enquiries into sales Assessing client needs and discussing best options available Identifying, communicating and providing a range of financial solutions to suit individual clients circumstances Adhering to business compliance regulations using the best advice model Skills and experience Excellent communication and empathy skills Experience within a telephone based role preferred not essential Ability and driven to sell with a proven track record Capable of working independently and as part of a team Be competent in managing and converting a large sales pipeline Please Note: We do not contact or write to unsuccessful candidates. If we have not contacted you within 48 hours of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are permitting for Oakley Recruitment to contact you and retain your details. In compliance with the regulations (April 2004) in place under the Employment Agencies Act, Oakley Recruitment will require proof of identification. A copy of your passport, birth certificate and NI number will be required, as part of your interview process.