On behalf of Network Rail, we are looking for a Supply Chain Officer Inside IR35 for a 6 month contract based hybrid working (2 days per week in Milton Keynes and remaining WFH).
Network Rail is at the heart of revitalising Britain's railway. From Crossrail - Europe's largest civil engineering project - to investment in world-class stations and major programmes of electrification, we are involved in some of the most ambitious and diverse ventures that this country has ever seen. We at Network Rail are dedicated to becoming one of Britain's best employers and believe this starts with placing the candidate at the heart of everything we do!
Main Duties and Responsibilities:
1. Develop and maintain effective relationships with all supply chain stakeholders (customers, suppliers, buyers) as needed to resolve customer and supplier queries, delivering supply chain KPIs.
2. Support the wider operations team as required, to deliver a comprehensive service to customers as detailed in the service catalogue.
3. Provide data, analysis and commentary for management reports.
4. Propose and implement improvement activities and plans through the provision of data analysis and other subject matter expertise; report on improvement activities as required.
5. Action and fully resolve customer and supplier queries to agreed processes and within SLA, monitor trends and collate data to support and identify supply chain improvements.
6. Develop and maintain processes for areas of activity to improve team performance and maintain the ISO9001 accreditation.
7. Using supply chain expertise and knowledge resolve complex queries by evaluating information and identifying the root cause.
Essential Qualifications:
1. Educated to degree level or equivalent relevant work experience e.g. Supply Chain, Business Management.
2. Experience of Internal Sales, and Experience of ERP systems (e.g. ORACLE, SAP).
3. Experienced Microsoft Office user.
4. Experience within a customer service role.
5. Proven ability to work to tight deadlines, maintaining high levels of accuracy.
6. Good analytical and problem-solving skills.
7. Good interpersonal and relationship-building skills.
8. Good commercial awareness.
9. A customer-focused approach.
10. Ability to work under pressure and a desire to improve processes and produce efficiencies.
11. Good oral & written communication skills.
12. Awareness of supply chain processes.
Desirable Qualifications:
1. Railway knowledge.
Please be aware that this role can only be worked within the UK and not Overseas.
Network Rail is an equal opportunity employer and values diversity. They welcome applications from everyone.
As a member of the Disability Confident Scheme, Network Rail guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. This scheme encourages candidates with a disability and/or neurodivergence to apply.
Network Rail guarantees to interview veterans or spouses/partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates/military spouses or partners, who meet all the essential criteria, we will interview the best candidates from within that group.
In applying for this role, you acknowledge the following: this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different.
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