Responsible To:Store Manager / Deputy Manager
Summary:
The first step towards becoming a Deputy Manager- This role requires outstanding personal customer service whilst helping motivate and develop the store team to do the same. To maintain the highest possible standards of merchandising, housekeeping and general safety whilst adhering to, and enforcing, company policies and procedures.
But, most of all.MAKE PEOPLE SMILE!Through the product, the prices and the service.
Key Tasks:
CUSTOMER SERVICE
* Set the highest possible standards of customer service and ensure all members of the team deliver the same
* Provide a safe environment for staff and customers, adhering to the Company Health And Safety policy
SALES
* Work with the store management to maximise sales and offer ideas and recommendations for improvements
* In the managers absence prepare and submit all sales information to Head Office in an accurate and timely fashion
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