Job Title: Mobile Patrol Operations Manager
Location: High Wycombe
Salary: GBP40,000 per annum
Job Type: Permanent, Full Time
We are seeking an experienced Manager to be responsible for our Security Patrol and Response Team.
Our Mobile Patrol Teams provide various security services to customers across the Thames Valley with most of the work undertaken in Buckinghamshire, Berkshire, and Oxfordshire.
We have a team of twenty Patrol Officers and a fleet of eight vehicles that need management, supervision, and support to deliver our service effectively.
You will be responsible for:
* Ensuring all patrol routes are efficient and reviewed regularly
* Ensuring Patrol Officers are correctly trained, wear our uniform in line with company policy, are in possession of the required equipment and keep our vehicle fleet in good condition
* Recruiting new Patrol Officers as required
* Appraising Patrol Officers on an annual basis
* Managing our patrol monitoring system and providing reports as and when required
* All aspects of customer liaison
* Undertaking surveys for new customers
* Collecting keys and erecting warning signs
* Quarterly key checks
* Developing additional opportunities in and outside your portfolio
* The planning and management of effective rosters to ensure contractual cover is in place at all times by suitably trained personnel
You will work closely with our Control Centre, which is based in High Wycombe, to ensure run sheets/work schedules are always up to date, and amended where required, and that the Patrol and Response Team are functioning to the highest levels possible.
Hours of work
Monday to Friday 08:30 to 17:30 : due to the nature of our industry and the role, there will always be a requirement to work other hours to ensure the activities of the business are met. As an example, this will require you to work late some days, arrive early and weekends where there is a need.
We operate a duty manager rota where you will be the first point of contact for out of hours incidents that may require management or escalation. This will be required for one week every four weeks.
A fully expensed company car is provided.
Skills Required
* Excellent planning
* Able to stay calm under pressure
* People management
* Able to make quick decisions
* Maintain professionalism at all times
* Excellent IT Skills
* A valid SIA licence (desirable)
* A full manual driving licence
Please click on the APPLY button to be redirected to the application form.
Candidates with the relevant experience or job titles of: Operations Manager, Security Response Manager, Duty Manager, Security Patrol Manager, Incident Response Manager, Security Manager, Head of Security, Security Team Manager, Mobile Security Manager, may also be considered for this role.