Job Summary
An exciting opportunity has arisen for a HART Support Coordinator within Merseyside based HART. This is a full time position working Monday to Friday with a commitment to join the existing on call loggist team.
The primary responsibilities of the HART Support Co-ordinator are to operate the central rostering system (GRS) to produce HART staff rosters, provide performance management information and to provide coordination, management and clerical support to the service delivery teams within all Merseyside HART operational areas.
Main duties of the job
Working with the HART training team, the HART support coordinator will coordinate and allocate competent instructors for each discipline / competence that HART covers including the oversight and allocation of training resources.
This includes the procurement of PPE for HART staff in line with trust procedures following the equipment data sheets provided by National Ambulance Resilience Unit (NARU) and coordinate accommodation for HART staff attending residential courses.
The role provides a comprehensive project and administrative support function to the HART senior management team with a requirement to monitor financial activities associated with the delivery of HART, use effective systems to provide complex information/reports in a timely manner and to deal with a range of queries relating to the activities of the Hazardous Area Response Team.
The successful applicant will join a team committed to providing the best possible response to Hazardous Area working and to enable the Trust to meet its requirements around NHS Interoperability Core Standards.
About Us
North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.
Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed. We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.
Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.
We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.
Date posted
17 February 2025
Pay scheme
Agenda for change
Band
Band 4
Salary
£26,530 to £29,114 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
242-4586
Job locations
30 651 HART CMA
Liverpool
L11 9AP
Job Description
Responsibilities
Job responsibilities
Before submitting your application for the role of HART Support Coordinator, please ensure you have read through the attached job description and person specification.
Skills Essential
* Excellent verbal and written communication skills
* Demonstrate proven analytical and judgement skills, problem solving skills and ability to make and act upon decisions.
* Excellent planning & organizational skills.
* Ability to negotiate and influence persuasively, commanding confidence and respect from colleagues.
* Ability to design and implement changes to improve systems and processes.
* Proactive and self-motivated.
* Ability to manage own time, work under pressure, balance multiple priorities and meet deadlines.
* Ability to maintain confidentiality and deal with situations in a sensitive manner.
* Competence in the use of IT software and hardware for the maintenance of records and the development and production of reports, particularly Microsoft Office 365.
* Demonstrable compassion and inclusive working practices
Qualifications Essential
* Educated to GCSE standard in MATHS and ENGLISH
* Awareness of NHS rostering and procurement processes and systems
* An understanding of the principles of equality of opportunities in relation to staff and service users.
* Knowledge of information needs at senior management level
* Knowledge of EPRR and Special Operations responsibilities to facilitate effective liaison.
Experience Essential
* Significant experience of working in a similar role, providing high level planning and administrative support
* Experience working in an operational administrative position.
* Experience in the application of HR, recruitment and onboarding processes.
* Demonstrable experience of dealing with matters of a highly sensitive and confidential nature.
* Experience of interpreting statistical data effectively in order to make meaningful judgements
Values and Behaviours Essential
* Working together - demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable
* Being at our best - professional and adaptable and takes pride in work
* Making a difference - act with compassion, kindness and integrity towards everyone
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
North West Ambulance Service NHS Trust
Address
30 651 HART CMA
Liverpool
L11 9AP
Employer's website
https://www.nwas.nhs.uk/
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