Service Advisor at Volvo Dealership
Location: Leamington Spa
Salary: Up to £28,000 basic plus benefits, OTE £37,000
Working Hours: Monday - Friday, 08:00 - 18:00, Saturdays on a rota basis
Role and Responsibilities:
1. Booking customer vehicles for maintenance and repairs
2. Meeting customers, providing seamless service from drop off to handover
3. Updating customers on vehicle progress and authorizing additional work
4. Liaising with workshop, parts, and sales departments
Requirements:
* Passion for excellent customer service
* Previous customer service experience, meeting targets
* Good organization and administrative skills
* Motor trade experience preferred but not essential
Benefits:
* 25 days holiday plus bank holidays
* Company Pension
* Wellness Programme
* Sick Pay
* Group life insurance
* Staff discount on car servicing
* Long service and loyalty incentives
* Staff referral scheme
* Free On-site Parking
* Company Events
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