We are currently recruiting for a Cloakroom Assistant to run our cloakroom in a professional manner, ensuring the cloakroom is kept clean and tidy and the successful person will have good customer skills., As part of the Cloakroom Team, your role will include
* Understands cloakroom layout.
* Wears uniform to standard.
* Keeps area tidy and clean as customer facing space.
* Understands the cloakroom ticketing system and being prepared for service before opening.
* Regular cleaning and emptying bin where necessary.
* Communicating any low stock/provisions.
* Communicates any issues to manager/supervisor.
* Follow checklist for close down.
* Following the cloakroom running order and not deviating from it.
* Updating lost property log daily.
* Collating all lost property and record on official forms for lost property office.
* Keeping the area secure and reporting any misconduct to a manager.
The ideal candidate will have:
* Good communication skills.
* Ability to work as part of a team or on own initiative.
* Good attention to detail.
Scotsman Group is one of Scotland's leading hospitality and leisure operators, offering a diverse range of venues including bars, restaurants, nightclubs, and hotels. We pride ourselves on delivering exceptional service and creating memorable experiences for our customers.