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Office Administrator, Newcastle-under-Lyme
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Client:
Location:
Newcastle-under-Lyme, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
b588b3ac2bda
Job Views:
7
Posted:
26.04.2025
Expiry Date:
10.06.2025
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Job Description:
Office Administrator / Customer Service Assistant
Location: Newcastle-Under-Lyme
Hours: Monday to Thursday 8am – 4.30pm / Friday 8am – 12.30pm (36.5 hours per week)
Duration: Temporary to permanent
Rate: £12.49 per hour
The role:
We are looking to recruit an Office Administrator/Customer Service Assistant to join our clients busy Commercial Department. Reporting to the Commercial Director, this role will support the Sales and Marketing functions of the business with a range of tasks, including:
* Managing and processing customer inquiries, quotations, and purchase orders through the company's computer-based system
* Administering the company’s CRM (Customer Relationship Management) system, including regular updates on customer inquiries
* Communicating regularly with customers via phone and email
* Collaborating frequently with internal departments to ensure smooth information flow and meet business needs
* Assisting the Purchasing team during busy periods and providing holiday cover
* Supporting management with departmental reporting and other administrative tasks
About you:
* Proficient in using computers and Microsoft 365
* Highly organized and methodical
* Friendly and approachable demeanour
* Previous experience working in a fast-paced office environment is essential
Benefits (permanent):
* 25 days annual holiday entitlement + bank holidays
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