Apprentice Hospitality Team Member - Sandown Park Racecourse, Portsmouth Road, Esher
Client: Compass Group UK
Location: Portsmouth, United Kingdom
Job Category: Retail
EU work permit required: Yes
Job Reference: 73502bc7a79d
Job Views: 4
Posted: 16.03.2025
Expiry Date: 30.04.2025
Job Description:
Apprentice Hospitality Team Member
Salary: £27,039 Annually
Location: Sandown Park Racecourse, Portsmouth Road, Esher, KT10 9AJ
Hours/working pattern: 40 Hours per week, 5 out of 7 days a week
Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver an exceptional hospitality experience to customers and clients.
As a Hospitality Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll have every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards employees who go beyond the plate.
You do not need to have any experience to apply for this vacancy as full training will be provided as part of the Apprenticeship! On completion of the Apprenticeship, you will achieve the L2 Hospitality Team Member Apprenticeship and become a qualified Hospitality Team Member.
Your key responsibilities will include:
1. Dealing with customer requests promptly and politely.
2. Listening to customer comments and dealing with them appropriately or passing them on to a more senior member of staff.
3. Motivating and delivering exceptional customer service in a premium environment as a role model to the wider team.
4. Having knowledge of suite products and being able to advise the customer in a professional and helpful manner.
5. Sharing best practices across units and striving for total customer satisfaction.
6. Supporting supervisors.
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package including:
1. Exclusive travel discounts with TUI, Expedia, Booking.com, and more.
2. Discounts on groceries from Tesco, Sainsbury's, Morrisons, and others.
3. Quick access to a Digital GP and wider healthcare benefits.
4. Up to 44% off cinema tickets.
5. Cash rewards for spending on a wide range of brands.
6. Free wellness, mindfulness, and exercise classes.
7. Contributory pension scheme.
Compass Group UK&I aims to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. We want our colleagues to feel valued, reach their full potential, and thrive - Diversity is Our Strength!
Join us to grow your career with the industry leader, and get competitive pay, great perks, and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
This Apprentice vacancy is based at one of our Levy UK + Ireland Sites. Levy UK + Ireland is the sports and hospitality sector of Compass Group UK and Ireland, the market leader in providing legendary food and drink experiences at significant sporting, arena, and leisure venues.
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