Position: Team Leader (Nights) Location: Milton Keynes (MK4 3FU) Contract Type: Permanent (Full-Time) Shift patterns: 4 on 4 off - 19:00-07:00 Closing date: 6th January, 2024 Please note: Due to the festive holidays, please expect a delay in communications. The Resourcing team will aim to provide you with an update in the new year. DHL, an award-winning leading supply chain business is seeking a Warehouse Team Leader to play a vital role coordinating our daily logistics requirements. To succeed in this role, you should have a comprehensive knowledge of supply chain supervisory practices and a demonstrative understanding of warehouse procedures, including storing goods and dispatching orders. WHAT DOES THE ROLE ENTAIL? Monitor and continuously improve service levels both in terms of order accuracy and delivery performance Ensure shift is managed in line with Health & Safety legislation and company procedures. Act as a first point of contact for the customer in the event of operational queries Plan, manage and adjust staffing levels to meet operational requirements Direct the daily activity to ensure a safe, secure, clean and fair work environment for team members Carry out regular briefings for shift ensuring that any feedback from operatives is recorded and responded to. Facilitate effective communication with staff & customers alike WHAT DO WE NEED FROM YOU? We'd love to hear from you if you have the following experience but don't hesitate to apply if you don't tick every box on this page - we're great at spotting talent and potential in everyone: Previous and practical experience as a Supervisor or Team Leader within a warehouse environment is essential Previous experience of preparation and distribution of volume orders Knowledge of working time legislations and driving hours Computer literate with a practical knowledge of logistics software packages Excellent organisational and problem-solving skills, with the ability to supervise, organise and train direct reports Knowledge of Health & Safety requirements WHY CHOOSE US? As well as competitive pay rates, you will be entitled to an award-winning range of benefits including: Free on-site parking Canteen facilities on site - Hot and cold food options Free confidential 24/7 GP service Hundreds of discounts (including retail, childcare gym) Affordable loans & enhanced pension scheme 24/7 employee support service for you ( family) with access to free counselling and much more: https://careers.dhl.com/global/en/dsc-benefits OUR APPROACH TO DIVERSITY & INCLUSION We will ensure that all our resourcing activities are fair, transparent and consistent across the UK. Find out more about our global approach to Diversity, Equity, Inclusion & Belonging: https://careers.dhl.com/global/en/diversity BE AN ESSENTIAL PART OF EVERYDAY LIFE DHL is the global leader in Supply Chain management and we keep the world moving. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more, so they can deliver to their customers.