Service Contract Specialist Customer Order & Fulfilment Location: Leicester Salary: Competitive, plus excellent benefits Type: Permanent, Full-Time Are you a detail-oriented professional with a passion for contract management and exceptional customer service? We're looking for an experienced Service Contract Specialist to join a world-leading provider of industrial inspection solutions based in Leicester. The Role: As a Service Contract Specialist, you will manage the end-to-end lifecycle of customer service contracts. You'll ensure accurate processing of orders, manage billing and revenue recognition, and deliver outstanding customer service that maximises client satisfaction and profitability. Key Responsibilities: Manage service contracts from initial enquiry to order processing, billing, and remittance using SAP. Develop a comprehensive understanding of service offerings, pricing strategies, and contractual terms. Build and maintain strong client relationships, driving contract renewals and customer satisfaction. Coordinate with internal teams to guarantee service delivery aligns with contractual commitments. Optimise revenue recognition, contract margins, and resolve invoice disputes effectively. Promote continuous improvement initiatives, identifying opportunities to streamline processes. What We're Looking For: Proven experience in contract management, order processing, or related customer service roles. Competent user of SAP and proficient in MS Office Suite. Excellent communication skills, capable of building strong relationships internally and externally. A bachelor's degree or equivalent industry experience. Willingness to travel occasionally (approx. 15%). Whats On Offer: Competitive salary and comprehensive benefits package. Flexible working hours and supportive work-life balance culture. Private medical care, life insurance, and tailored financial programs. Opportunities for professional development in an innovative and global business environment. If you're ready to take the next step in your career and play a pivotal role in a global leaders continued success, we want to hear from you. Apply today ADZN1_UKTJ