Engineering Manager Job ID 187245 Posted 07-Oct-2024 Service line GWS Segment Role type Full-time Areas of Interest Engineering/Maintenance Location(s) London - England - United Kingdom of Great Britain and Northern Ireland The Engineering Manager will manage local Change Management and Quality Control at the designated client facilities. They will implement a wide range of standardised CBRE programs for maintenance operations, training and drills, reporting, document management, maintenance processes and procedures, and reporting of Building Management System (BMS), Electrical Performance Management System (EPMS), Uninterruptable Power Supply (UPS), and Computer Maintenance Management System (CMMS). They will coordinate achieving local or corporate level industry certifications. This person will be the site representative for development and management of operations processes and procedures and their standardisation across the campus. The Engineering Manager will have a strong mechanical and electrical background and will continuously review the Methods of Procedures (MoPs) for use in maintenance work on business-critical infrastructure with the operational teams. Most importantly, the Engineering Manager will own the implementation, standardisation and ongoing ownership of the local Critical Environments Program at the designate client sites. At times the Engineering Manager will be needed to support the wider EMEA client portfolio with the same duties. Key Tasks: Health & Safety Responsible for running Health & Safety meetings for the local site. Responsible for standardising the local Health & Safety program to align with the corporate program to ensure full coverage and compliance. Equipment Maintenance Planning Create or validate a Scope of Service (SoS) for each unique equipment type. The SoS will contain the maintenance strategy, frequencies, durations, and detailed work scope based on engineering reliability methods, the manufacturer's recommendations, site conditions, equipment history, industry standards, best practices, lessons learned, and service bulletins. Seek to drive maintenance improvements to move to a condition based maintenance strategy. Asset Lifecycle Enhancement Create an asset lifecycle program to provide risk managed and cost-effective options to the client, to operate a multi-year investment program that is methodically risk managed. Co-ordinate the program to ensure seamless implementation alongside the engineering operations of the site. Quality Assurance Manage the on-going effort to modify and create processes and procedures in the areas of service delivery, operational readiness, safety, compliance and administration. These processes and procedures will be reviewed and enhanced on a regular basis either as a result of feedback from the field or as part of a scheduled periodic review. Quality Control Manage technical review and approval of critical procedures, monitor program compliance, conduct audits and evaluate program effectiveness. Quality Improvement Translate process observations and measurements into process improvements locally and coordinate with CBRE to ensure processes remain standardised across CBRE. Change Management Responsible to run a standardised CBRE formal change control process in conjunction with the client system for the local site and where needed, the wider portfolio. Ensure proper preparation, work procedures and documentation, notifications, follow-through activities and exception handling are in place for maintenance activities. Process Analysis and Design Responsible for representing the site for the analysis and design of all critical environments programs. Drive the continuous improvement of Energy performance for the site and where needed across the portfolio. Training Responsible for training or coordination of training for all CBRE critical environments programs. Training will span across CBRE employees as well as outsourced staff. Reporting Responsible for running weekly and monthly meetings and planning sessions with the local site and client team. Communicate site KPI analysis to a monthly Executive review in line with Account performance measures, seek to drive operational improvements. Decision Making/Budgetary Control: - Ability to make operational based decisions; keeping the CBRE UK Engineering Lead informed. - Support the operational team to ensure site expenditure is within annual budget targets for the account. - Support the correct process for obtaining quotations and seeking client approvals Success Measures/Objectives: - Work as part of a team to ensure all KPIs/SLAs are delivered in line with Account Objectives - Satisfaction of the CBRE management and Customer Corporate Real Estate [CRE] team. - Willing to learn and have a positive attitude to training both for themselves and others. Core Competencies: - Respect - Integrity - Excellence in Service Delivery - Communication - Innovation EQUAL OPPORTUNITIES We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. ABOUT CBRE CBRE is the world's leading commercial real estate services firm with offices located around the globe. CBRE currently employs roughly 80,000 people worldwide, with 2,500 working in the UK. The Company's core services include property sales, leasing and management, facilities and project management, investment management and, research and consulting. In central London, CBRE advises on more commercial property than any other adviser and across the United Kingdom with offices in Aberdeen, Birmingham, Bristol, Edinburgh, Glasgow, Jersey, Leeds, Liverpool, Manchester, and Southampton. CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)