About the role: 12 month Fixed Term
In the role of a Transport Planner, experience in planning is essential for the successful development of a cost-effective plan that addresses Ocado's transport requirements while optimizing key performance indicators (KPIs). The position involves coordinating transport needs, ensuring optimal staffing levels, and collaborating with key stakeholders to align the plan with organizational requirements, ensuring feasibility, and compliance with drivers' hours rules, regulations, and working time directives. Proficiency in scheduling drivers and trailers using various spreadsheets to create daily/weekly transport plans is essential, demanding strong problem-solving skills and quick thinking. Effective communication and customer service skills are paramount, given constant interaction with diverse stakeholders throughout the day. Additionally, the role encompasses a significant amount of administration, emphasizing the importance of meticulous attention to detail.
You will be:
* Creating daily and weekly transport plans.
* Addressing and resolving LGV driver inquiries.
* Developing weekly rotas while providing the agency with both predicted and live requirements.
* Actively engaging in achieving Planning Department KPIs.
* Ensuring the timely and accurate completion of daily tasks.
* Managing the time and attendance of Ocado LGV employees.
* Collaborating closely with Supply Chain and Operational teams to plan inbound deliveries effectively.
* Taking ownership of ad hoc tasks and operational issues.
* Managing LGV drivers' holiday availability.
* Optimizing the dispatch profile for trailers leaving the CFCs.
* Ensuring compliance with Competition Compliance Guidelines and GDPR policies.
* Reporting on daily and weekly transport KPIs.
About you:
You are a highly skilled and qualified individual, possessing a solid foundation of expertise crucial for this role. Your strong numeracy and literacy skills, combined with exceptional organizational abilities, enable you to navigate both day-to-day operational tasks and ad-hoc responsibilities effortlessly, adapting quickly to changing priorities. Your keen eye for detail, coupled with proficient administration skills, allows you to review data and provide effective solutions to challenges. With a proactive and positive attitude, you prioritize elevated levels of customer service and thrive in problem-solving scenarios. Your valuable experience in fast-paced, stressful environments underscores your confidence in handling such conditions with ease. Proficient in Excel, you bring a confident and positive outlook to your work. As a self-motivated team member, you embrace a flexible approach to working hours, recognising the importance of supporting a 24/7 business operation by working five shifts per week, scheduled from Monday to Sunday (with a rota provided). Your ability to manage operational duties amid additional responsibilities showcases your competence in working independently and under pressure. Actively engaging in team meetings, you seamlessly adapt to changing environments, communicating effectively at all employee levels. Your analytical capabilities, proactive approach to issue resolution, and commitment to personal development make you an invaluable asset to any team.
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