We are seeking a Credit Controller to join a well-established and dynamic Credit team.
As a Credit Controller you will be part of a very successful and motivated team. Your key objectives will be to deliver against cash collection, aged debt reduction and improve external debt collection; whilst maintaining high customer service standards.
Hours of Work: Monday - Friday 08:30/9:00 - 17:00/17:30 (37.5 hours)
Salary: £23,809.50 per annum (Opportunity to earn an additional £200 if team achieve targets)
Location: Nelson
Responsibilities
* Actively chase overdue Customer Accounts via letter and telephone.
* Liaise and work with Account Managers where required, to assist in the collection of debt.
* Promote Direct Debit conversion on all calls.
* Ensure that all customer queries are resolved in a timely manner.
* Work effectively with other departments and sites to ensure highest levels of Customer Service are given at all times.
Qualifications
* Excellent written, verbal and numerical skills
* Working knowledge of Microsoft Excel
* Pro-active attitude to account management
* Excellent follow-up skills and a positive attitude at all times
* Must be able to work on own initiative and also part of a team, in a dynamic and fast paced environment
* A high energy level with creative problem solving abilities
Benefits:
We offer the following benefits to our Credit Controller:
* 25 days holidays, plus bank holidays, and an additional day for each year of service up to 30 days!
* Holiday purchase scheme
* £500 referral scheme bonus
* Professional development to help you achieve your personal goals
* Eye care vouchers available and discounted Medicash membership
* Access to discounts and savings at more than 1,200 retailers
* An additional day off on your birthday or if you're getting married
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