At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
Job Overview
TE Connectivity’s Quality and Reliability Engineering Teams analyze the ability of product and production systems to comply with customer and contractual requirements through established reliability factors. They design, recommend revisions and install quality control systems, develop and document analytical methods for establishing reliability of products and their components and conduct analysis on relative reliability with regards to cost, structure, weight, maintainability, facility of production, and availability of materials and equipment. Out teams develop, implement and monitor company environmental safety programs and policies to ensure compliance with federal, state, and local environmental, health and safety regulations and recommend corrective actions if necessary. They are responsible for policies and practices to comply with applicable government regulations and industry requirements related to product environmental compliance, the implementation and management of technical and testing standards and specifications, quality control and reliability programs governing materials, product and processes, resulting in the optimization of material and labor, as well as failure analysis, root cause, corrective action and customer communication.
As a Quality and Reliability Apprentice, you will support a specific Value Stream (Wire & cable) to ensure products comply with the company and industry standard, codes and specifications. You will support with customer complaint feedback via problem solving activities, recommend revisions and install quality control systems, develop and document analytical methods for establishing reliability of products and their components.
Key tasks of the job: Supporting the W&C Quality & Reliability Engineer to:
•Customer quality complaint handling – Using a ‘TEam’ approach, drive and engage cross functional teams to conduct 8D responses including root cause analysis, corrective actions, preventative measures and validation of effectiveness for implementation of cost-effective solutions (focus on repeat products / failure modes). Liaise with appropriate departments, ensuring deadlines are met. Timely 8D release to customer via TE Complaints Handling System.
•Negotiate with team, deviations and concessions with the customer where required and provide documentation to allow sign-off.
•Support Value Stream Change Management activity. Support and ensure adherence to procedure
•Support Scrap Reduction Initiatives and promote / drive “Zero Defect” mentality within the plant using proactive tools such as Lean (TEOA), Six-Sigma, Poka-Yoke (Error Proofing), Measurement System Analysis, Advance Product and Quality Planning (APQP) Statistical Process control (SPC) and Process Failure Mode and Effects Analysis (PFMEA)
•Develop and implement quality processes in the Quality System, in support of business requirements. Identify, initiate, and optimise internal processes and procedures to improve scrap reduction and working efficiency.
•Support external 3rd party Certification Body (CB) audits and internal audit program ensuring effective close out of any Non-Conformances and Opportunities for Improvement.
•Be an active participant and advocate of the TE Connectivity’s Lean methodology (TEOA), Interact with cross-functional team members. Identify gaps and opportunities and drive continuous improvement throughout the plant.
•Communicate and support Incoming Quality (IQE) / Supplier Development (SDE) personnel to coordinate inspection and action of non-conforming supplied products within Value Stream.
•Must be able to work under flexible working schedules, including extended working hours as required.
•Support the wider quality team as and when required.
What your background should look like:
Qualifications, training and experiences required:
•Ideally, a qualification in either Industrial, Mechanical, Electrical Engineering or Quality Assurance
•Technical by nature with a practical hands-on approach, with ability to read many types of technical drawings and specifications.
•Problem solving ability / mindset.
•Strong team spirit, ability to work well with internal and external customers, and with other cultures.
•Organised with high degree of motivation and self-initiative, managing multiple tasks, and can adapt to changing priorities, accomplishing them in a timely manner
•Strong verbal and written communication skills
•Proficient using MS Office
We are an Equal Opportunities Employer
Competencies
Values: Integrity, Accountability, Inclusion, Innovation, Teamwork