This ICT Support Technician opportunity offers a from private pension scheme, non-contractual Business Performance Related Bonus, 24 days annual leave (rising with service) plus Bank Holidays, a working week over 5 days with an early Friday finish, offering excellent work / life balance.
You will be joining the team of a global specialist in the design and manufacture of high-temperature metal seals for aerospace, automotive and power generation sectors located in Stanley.
As ICT Support Technician your role will include:
* Responding to requests, logging issues, reviewing requirements against internal policies and processes, prioritising responses, delivering technical support and hands-on issue resolution to standard operating procedures
* Maintaining and supporting company systems, such as Windows clients, servers and networks
* Maintaining cyber security protection and resilience regimes (firewalls, backups, antivirus)
* Maintaining and supporting network devices such as PCs, phones, mobiles, printers, switches
* Maintaining information security and cyber security records to support audit and compliance
To be a successful in this ICT Support Technician role you will have proven skills and experience in the following:
1. Delivered excellent, responsive customer-focused service ideall...