Are you currently on the lookout for an Administrator position within a friendly organisation who encourage a good work life balance and career development? Do you pride yourself on your attention to detail?
You may be looking for a change from Retail or Hospitality work, or you could have Logistics/Warehousing/Technical/hands-on role looking to move into an office-based role. This role could be well suited to a motivated individual looking to take on their first office-based position or a junior administrator looking to take a step into a new environment.
Job Title:
Customer Service Administrator
Job Type:
Permanent
Hours:
9:00 - 17:00 - 35 hours per week. Hybrid - 1 day at home.
Salary:
Up to £25k
Location:
Staines
Key Responsibilities of Customer Service Administrator:
1. Maintain regular contact with all clients.
2. Communicate with customers proactively via e-mail and/or telephone.
3. Liaise with local depots to ensure client service requirements are maintained.
4. Provide administration support as required.
5. Communicate with the Regional Operations Managers.
6. Ensure a high standard of customer care and compliance with all Company policies.
Desirable Skills:
1. Good attitude and people skills.
2. Attention to detail.
3. Experience in working within a busy Customer Service role.
4. Problem-solving skills.
5. Previous experience in working with CRM systems, or strong systems skills.
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