Salary: 45,000 - 60,000 GBP per year Requirements: CCNA CCNP Desktop support Network Engineer Troubleshooting Responsibilities: A Desktop Support Specialist supports computer software integration by diagnosing and troubleshooting common problems. Installing new software Installing new hardware (servers, printers, computer workstations, etc.) Setting up user accounts, permissions, and passwords Overseeing security of all systems, especially the internet, and installing antivirus protection Fixing network faults Network maintenance Technical support for people using the network Training staff on new systems Day-to-day admin and monitoring of network use Planning future improvements, suggesting IT solutions to business problems Making sure all IT meets industry standards Supervising helpdesk staff If you choose to work for a large company, you’ll likely have a designated area of the network to work on; if you work for a smaller company you’ll probably be in charge of the entire network. Technologies: Network Office 365 Security Windows Azure CRM ICT IT Support Linux Microsoft 365 More: A Desktop Support Specialist will also support computer software integration by diagnosing, IT networking, windows server administrator, office 365, hardware, and troubleshooting common problems.