Company Type: Car Main Dealer
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Based in the Medway, Kent area
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Circa £28.5k Basic Salary + Bonus (£34k+ OTE)
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Working Hours: Monday to Friday 8am - 5.30pm - No Weekends!
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No automotive experience required!
Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced, automotive environment? If so, we have an exciting opportunity for a Service Advisor to join our dedicated team at our car main dealership in Medway.
About the Role:
As a Service Advisor, you will be the key point of contact for our customers throughout their service experience. You’ll ensure every customer receives professional, friendly, and efficient service while supporting the service department to achieve its performance targets.
Job Summary:
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Act as the first point of contact for customers requiring vehicle servicing or repairs
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Provide a warm and professional welcome to all visitors and assist with their service-related inquiries
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Effectively schedule service appointments and manage the service team's workload
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Communicate service updates and recommendations clearly to customers
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Ensure accurate and timely completion of all service-related documentation and invoicing
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Assist in resolving customer concerns and complaints with empathy and professionalism
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Collaborate with the service team t...