Methods are looking for multiple Laboratory Engineers for a new contract assignment. We are looking for a skilful Engineer familiar with supporting scientists with laboratory PCs, instrumentation, and devices. You will focus on maintaining operational computer systems for the scientists they support, joining newly-supplied hardware to the network, securing and hardening devices and generally facilitating the needs of the business. Contract Inside IR35 5 Days On-Site (Hertfordshire) Rate: DOE Job Purpose: Key responsibilities: Assist in maintaining existing computer infrastructure of 5000 PCs globally Image/Onboard new computers into the domain and onto the network Secure and protect new and existing hardware Consult with the business as they require assistance with their equipment Troubleshoot and implement data flows for scientific instruments Technical/Functional Skills: Outstanding computer troubleshooting skills for obscure issues, ranging from device connectivity, network issues, and laboratory software issues Background with End-user Computing or Desktop Support skills essential. Break/Fix consists of 80% of a Lab Engineer's workload Understanding of Networking concepts, such as network topography, VLANSs, Static/Dynamic IPs, Subnetting, IT/OT Networks, and basic understanding of firewalls. Candidate should be familiar with the OSI model and how to troubleshoot different network layers Knowledge and understanding of Active Directory required D2D and/or project support AGILE ways of working necessary Background with computer security Previous experience with validated systems (GxP) a plus Implement the validated data backup solution on laboratory analytical equipment (equipment and software investigation, documentation, technical configuration) within R&D (GxP and non-GxP) Support for scientists in incident management, user support and coaching, access management Testing and validation of computer software (complete tests in different environments, writing technical documentation) Familiar with ticketing systems such as ServiceNow Microsoft Excel skills a plus Indepth knowledge in Microsoft OS including iOS and Linux a plus Generic Managerial Skills: Must have outstanding communication skills Candidate must be a team player Self-starter, attention to detail and willingness to learn new things a must Must be willing to follow processes, procedures and guidance