The RoleCustomer Service Advisor - Wigan£23,795.20 Per Annum 40 Hours per Week Flexible Shifts 08:00 – 20:00Are you a natural problem solver withThe RoleCustomer Service Advisor - Wigan£23,795.20 Per Annum 40 Hours per Week Flexible Shifts 08:00 – 20:00Are you a natural problem solver with a passion for delivering exceptional customer experiencesIf so, we’d love to hear from youJoin our friendly and dedicated team as a Customer Service Advisor, where every interaction makes a difference. You’ll become the friendly voice of our company, helping customers with tailored solutions while working in a fast-paced, supportive environment that values your development and celebrates individuality.Why Join Us A Dynamic Work Environment: Be part of a team that takes pride in offering first-class customer service.Growth Opportunities: We invest in your career, offering training and development to help you reach your potential.Recognition & Support: Celebrate your successes and be rewarded for going the extra mile.What You'll Be Doing: Providing outstanding service to customers over the phone, email, and live webchat.Offering tailored solutions to create seamless customer experiences.Staying informed about our services to offer natural, confident advice.Assisting with customer issues and keeping communication smooth and effective.What You'll Bring: Excellent communication and teamwork skills.The ability to stay calm and work efficiently under pressure.Strong time management, reliability, and a positive "can-do" attitude.A safety-first mindset and passion for problem-solving.What We Offer: Competitive Salary: £23,795.20 per annumFlexible Work Schedule: 40 hours across 5 out of 7 days including weekendsComprehensive Training & Career DevelopmentMonthly Free Lunch & Employee DiscountsCompany Pension SchemeReady to Join a Company That Invests in YouWe’re focused on creating a supportive and inclusive workplace where everyone can thrive and excel. If you’re driven by a passion for customer service and want to work for a company that truly values its people – APPLY NOWWe are proud to foster a diverse and inclusive work environment, welcoming applicants from all backgrounds and walks of life.