Bank Imaging Administrator | Cardiff | Competitive Salary | Free on site parking
We are looking for an experienced Bank Administrator to join our friendly Imaging Administration Team here at Spire Cardiff. This role will suit someone who would like a challenging and busy role with plenty of variety.
The hospital offers a range of services and facilities including operating theatres, a dedicated endoscopy suite, a diagnostic and imaging department with an MRI and CT scanner. There are also outpatient and physiotherapy departments providing services six days per week.
Duties and responsibilities will include:
1. Efficiently and Accurately book and record patient details and appointments on the system via telephone, face to face and referral letter.
2. To greet, welcome and provide any necessary assistance to all patients, consultants and visitors.
3. To Register all new or follow up Patients, whether for procedures, Outpatients consultations or Pre-Op assessments.
4. Provide and receive Patient information, ensuring that all information is provided, received and recorded in accordance with the Data Protection Act, Information Governance and other Spire Policies
5. To provide reception cover and general administrative support to the Imaging department.
6. To be flexible with working hours to suit the needs of the business and requirements of the Imaging Department.
7. To promote a friendly, professional and positive attitude at all times.
8. Ensure the administrative aspect of the patient journey is efficient with excellent levels of customer service at all times.
9. Excellent communication with patients, colleagues and all other customers in a friendly professional manner.
10. Issue of imaging reports in a timely manner with strict adherence to information governance to ensure they are issued to the correct referring clinician.
11. Management of e-mails enquiries and referrals in a timely and professional manner.
Who we're looking for:
12. Someone who is highly organised and able to manage workload.
13. Experience in an administrative based position or in a similar environment would be beneficial.
14. An excellent communicator and capable of delivering excellent customer service.
15. Good computer skills and competent with Microsoft Office packages.
16. A team player confident in interacting across a diverse range of people.
Working Hours:- Between Monday - Saturday 07:30 - 20:00, Fully Flexible to cover annual leave and absence
Contract Type:- Bank
Benefits - Bank Colleagues
We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness or annual leave.
17. Bank colleagues are paid weekly
18. We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness, or annual leave
19. Save an average of £50 per month with our free onsite car park
20. Access to Spire Healthcare pension
21. Access to Blue Light Card discounts
22. Free uniform
23. Free DBS
24. Full induction, including mandatory training updates
25. Opportunities for further training and progression into permanent posts
26. Knowledge, support and guidance through your recruitment journey from Spire’s specialist Resourcing Team