Why Join The Vineyard?
Our hotel is a spectacular 5 red star hotel and spa, renowned for its impeccable service, 3 AA Rosette restaurant, luxury bubble spa and award-winning 30,000 bottle wine cellar. As a premier wine destination, and a foodie one too, we offer a relaxed, informal and contemporary experience with a team that have individual personalities that shine through.
Role Overview:
We have an exciting opportunity for a Night Manager. You will be the main point of contact for all hotel emergencies and represent the Reception Manager, Operations Manager, and the GM's in their absences.
You will assist the Reception Manager in the running of the Nights operation. You will ensure effective processes, procedures and systems are in place, aligned with our Purpose and Values and standards. As the Night Manager, you will ensure the team delivers an effective and enjoyable experience to all guests.
Main Responsibilities:
1. Responsible for execution of tasks outlined in the Night Managers Manual.
2. Liaise with all department heads on a daily basis to ensure we create memories guests will want to share.
3. In the absence of Senior Managers, HODs, Assistant HODs, act as the main point of contact for the Hotel and coordinate all departmental activities as appropriate.
4. Plan and communicate VIP arrivals to the hotel team.
5. Ensuring the all H&S audits and Night Security w...