Overview
Bryn Mawr Dental Associates is looking for a Patient Service Representative in Bryn Mawr, PA, to join our clinical team by providing a high level of patient care and satisfaction while operating in a team-based environment. We take pride in providing comprehensive, personalized care in a warm and welcoming environment, prioritizing patient comfort and advanced treatments for optimal oral health.
Position Overview:
This position is perfect for someone with a passion for providing outstanding customer service, a willingness to learn, and a desire to get started in the dental field. The person will be a support to all the staff members and patients in the office. They will answer phones, handle patient inquiries, make appointments, and assist with the completion of the patient’s treatment plans through acceptable financial arrangements while being flexible in handling requests and projects assigned by other staff and/or the Office Manager. Join our team and make a meaningful impact on patients' lives through exceptional oral care.
What we offer:
* Pay: $19.00 - $22.00 per hour
* Health, dental, and vision insurance (individual and family coverage)
* Life insurance and disability benefits
* 401(k) plan
* Team-oriented work environment with access to modern dental technology
How to Apply: If you are a dedicated Patient Service Representative looking to advance your career in a modern, patient-centered practice, we invite you to apply by submitting your CV.
Be part of our journey to shape the future of dentistry. Apply today to join our mission-driven team!
Responsibilities
* Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
* Respond to patient questions and concerns according to DCA Policies
* Answering Telephones
* Scheduling Appointments
* Maintaining Appointment Book
* Confirming Appointments
* Follow up on no-shows/cancellations of Appointments
* Register Patients on sign-in sheet
* Post charges and payments to patient accounts
* Checking voicemail on a daily basis
* Maintain a clean and friendly waiting area for patients
Qualifications
* Experience working in a dental, medical, or other health-care office, preferred
* Knowledge of insurance plans (HMO/PPO), is a plus
* Experience answering telephones
* Must have exceptional customer service skills
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