SEFTON METROPOLITAN BOROUGH COUNCIL JOB DESCRIPTION Directorate: People Location: Section: Social Care Post No: Job Title: Team Manager Grade: _________________________________________________________________________ Responsible to: Service Manager Responsible for: Qualified and unqualified team members. _________________________________________________________________________ JOB PURPOSE To manage, develop and lead a Social Work Team service in order to deliver high quality services that address the needs of children/young people and their families and lead to improved outcomes. To achieve value for money in the way services are delivered. To ensure the Council meets its statutory obligations. To be responsible for key decision making in relation to resource allocation, service delivery and all day to day or operational matters. MAIN DUTIES 1. Allocate work to staff members in accordance with the statutory framework and agreed policies and procedures; to ensure that this work is carried out in an appropriate professional manner and that the quality of work is audited in line with the department’s quality assurance framework. 2. Be responsible for the management of the team ensuring that resources are used to optimum efficiency including the allocation of work, provision of services and closure of work. 3. Manage and monitor the work of the team through regular and effective supervision in accordance with the Council’s supervision policy. To identify the training and development needs of team members and be accountable for the quality of the work of individuals and the team. 4. Operate a Workload Management Scheme and establish priorities for work within departmental guidelines, Authority policies and statutory obligations. 5. Assist with, or as delegated take responsibility for, staff selection procedures and appointments. 6. Be responsible for all matters of discipline and performance of team members as delegated. 7. Ensure that team members are kept fully abreast of all relevant new legislation, guidance, research and departmental policy and procedures and the implication for practice. 8. Chair and attend reviews and care planning meetings in line with departmental procedures and where appropriate. 9. Take responsibility for high standard records and provide statistical and performance management information relating to the work of the team as required, including the use of information technology systems where appropriate. 10. Formulate, maintain and review professional objectives for the Team in the light of changing demands and available resources and implement an action plan in partnership with the relevant Service Manager. 11. Act as part of the Management Team of the Service/Area and contribute to the strategic policy developments within the Department. 12. Deputise for the Service Manager as appropriate. 13. Be responsible for delegated or devolved budgets 14. Promote and implement departmental policies and procedures and act in accordance with agreed service principles and practices in respect of departmental procedures, departmental quality standards and policies, equal opportunities and anti oppressive practices and policies, health and safety at work legislation and departmental health and safety and human resources policies. 15. Encourage and ensure that service users, carers and significant others are involved in, and contribute to, appropriate aspects of assessment and care planning and that wherever possible individuals are enabled and encouraged to make decisions and contribute to intervention and services. 16. Help ensure that complaints are fully investigated in accordance with the department’s complaints procedure. 17. Participate in available training and development activities as required. 18. Ensure that client information data is lawfully gathered, accurate and up-to-date and only divulged in accordance with the Data Protection Act 1998 and the local government common law duty of confidentiality. Failure to apply these duties can lead to the individual or the Department facing court proceedings. 19. Undertake any other duties as directed from time to time to meet the exigencies of the service ORGANISATION CHART Head of Service Service Manager Team Manager Assistant Team Managers Social Workers Support Workers This Post GENERAL This job description is a representative document. Other reasonably similar duties may be allocated from time to time commensurate with the general character of the post and its grading. All staff are responsible for the implementation of the Health and Safety Policy so far as it affects them, their colleagues and others who may be affected by their work. The post holder is also expected to monitor the effectiveness of the health and safety arrangements and systems to promote appropriate improvements where necessary. This post is exempt from the provisions of Section 4(2) of the Rehabilitation of Offenders Act 1974 by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975. You are therefore not entitled to withhold information about convictions which for any other purposes are ‘spent’ under the provisions of the Act and any failure to disclose such convictions could result in dismissal or disciplinary action by the Authority. Any information given will be completely confidential and will be considered only in relation to the positions to which the Order applies. Prepared by: Name: Margaret Loughlin Designation: Assistant Director Date: October 2011 PERSON SPECIFICATION PERSONAL ATTRIBUTES REQUIRED (on the basis of job outline) How Tested Essential (E) Desirable (D) QUALIFICATIONS 1. Professional Social Work Qualification Dip.SW/CQSW/CSS. 2. Current GSCC Registration 3. Management Qualification or NVQ Equivalent. Application Form/Certification Internet Application Form E E D EXPERIENCE 1. Substantial experience of working within a Children and families fieldwork setting. 2. Significant experience of working in a management role, including staff supervision, budget control, service development. Application Form/Interview Application Form/Interview E D KNOWLEDGE/SKILLS 1. Knowledge of The Children Act 1989, related guidance and regulations, and the responsibilities/duties of Children, Schools and Families department 2. Knowledge of current initiatives in the field of Child Care Services. 3. Knowledge of the management role as it relates to social work teams. 4. Knowledge of the work and functions of personal Social Services. 5. Knowledge of Local Government Policies and Procedures in relation to staffing issues such as Disciplining/Capability and Sickness absence Policies. 6. To manage the resources (including staffing) of the relevant social work team. 7. Ability to take advantage of, and use, information technology, including ICS. 8. To be committed to the concept of, and be able to utilise, ‘Action Planning’ as a means of setting and reviewing the professional objectives of a social work team. Application Form /Interview Application Form /Interview Application Form /Interview Application Form /Interview Application Form/Interview Application Form /Interview Application Form /Interview Interview E E E E D E E E MOTIVATION 1. Commitment to the promotion of Equal Opportunities. 2. Commitment to working within and developing teams. 3. Commitment to working in partnership with service users and allied professionals. Application Form /Interview Application Form /Interview Application Form /Interview E E E WORK RELATED CIRCUMSTANCES 1. Willingness to work flexible and occasionally unsociable hours. 2. Full driving licence. Special Requirements This post is registered as exempt from the Rehabilitation of Offenders Act 1974 and in accordance with the Police Act 1997, the successful candidate must be able to obtain satisfactory enhanced criminal record disclosure in order to be appointed to the post. In this respect a criminal record check will be undertaken prior to confirmation of appointment. Taken as accepted on application. E D 1 To manage, develop and lead a Personal Advisors Team service in order to deliver high quality services that address the needs of children/young people and their families and lead to improved outcomes. To achieve value for money in the way services are delivered. To ensure the Council meets its statutory obligations. To be responsible for key decision making in relation to resource allocation, service delivery and all day to day or operational matters. This role is for the Care Experienced team.