Job Overview
* We are seeking a motivated and skilled IT Technical Sales Engineer to join our team. In this role, you will provide technical support and expertise to the sales team and customers, playing a vital part in understanding customer needs, presenting tailored solutions, and ensuring their satisfaction.
* This position offers a unique opportunity to work with top-tier brands and industry-leading partners in the UK IT sector, providing a premium platform to elevate your professional experience.
* This role combines Sales Technical Engineer and Sales Manager responsibilities, providing professional technical support to clients while achieving assigned sales targets.
Responsibilities
* The Sales Technical Engineer role involves presenting and demonstrating product technical features to potential clients, persuading them to convert orders while consistently meeting or exceeding assigned quarterly sales targets.
* The Sales Manager role is responsible for consistently meeting or exceeding assigned quarterly sales targets.
* Partner with the client's IT managers to develop and execute IT strategies aligned with the end-user's business needs.
* Provide ongoing technical support and service for the customers ensuring that all enquiries are addressed promptly and professionally.
* Liaise with internal teams to ensure seamless integration of technical solutions into customer environments.
Technical Skills Requirement
* Minimum 3 years of experience in a network consultancy or IT services environment, with expertise in implementation and support services.
* LAN and WAN configuration and diagnostics, including network services such as DNS, DHCP, NTP as well as Wi-Fi configuration and diagnostics;
* Virtual server architecture, ideally with VMware and virtual desktop architecture, ideally with Citrix XenDesktop;
* Security - Experience with MDM, MFA, Email Filtering, Next Generation firewalls and antivirus solutions;
* Windows Server - Installation and configuration;
* Storage - Maintaining, updating, troubleshooting SAN devices; configuring iSCSI connectivity; managing and troubleshooting clusters;
* Remote Desktop Services - Experience supporting and troubleshooting RDS, RemoteApp and Citrix environments (on-prem and cloud);
* Networking - Network troubleshooting at 3rd line; supporting Palo Alto, Sophos, FortiNet, Draytek, Juniper, Cisco firewalls;
* Endpoint Support - Experience with Windows desktop, application, tablet and mobile device support
Ideal Certifications:
* Citrix Certified Professional (CCP)
* VMware Certified Professional - Data Centre Virtualisation (VCP DCV)
* Microsoft Certified Systems Engineer (MCSE)
* Relevant networking, infrastructure and Microsoft qualifications (CCNA, JNCP, MCSA, VCP)
Language Requirements:
* Fluent or native English.
* Mandarin is preferred.
Job Type: Part-time
Pay: £16.00-£19.00 per hour
Expected hours: 20 hours per week
Additional pay:
* Bonus scheme
* Commission pay
Benefits:
* Hybrid working (office & remote)
* On-site parking
Schedule:
* Monday to Friday
Education:
* Bachelor's or above (required)
Experience:
* IT Technical Sales: 3 years (required)