Join Our Team as a Franchise Business Manager at Oakhouse Foods Ltd!
About Oakhouse Foods Ltd:
At Oakhouse Foods, we’re passionate about delivering delicious, nutritious meals directly to homes across the UK. We pride ourselves on quality, convenience, and making a difference in our customers’ lives. Join us and be a part of a forward-thinking company that’s always looking ahead!
Location: Field-Based, supporting North sites (ideal location Birmingham/central to UK)
Role Purpose:
We’re on the lookout for a dynamic and energetic Franchise Branch Manager. In this role, you’ll be the driving force behind our network’s performance, working hand-in-hand with site owners to educate, coach, and inspire them. Your goal? To turn every site into a shining example of excellence, boosting our operations and driving our revenue to new heights!
What You Will Be Doing:
* Frontline Support: Ensure our operations run smoothly by supporting stock, financial admin, and the roles of our telesales, pickers, and drivers.
* Onboarding & Training: Welcome new site owners with thorough training and continuous onsite support.
* Performance Analysis: Dive into data to track and enhance site performance, pinpointing key areas for improvement.
* Coaching & Mentorship: Use insights to guide sites through performance monitoring and improvement plans.
* Goal Setting: Help sites achieve greatness by breaking down big goals into manageable steps and tracking their progress.
* Local Business Planning: Assist franchise partners with their business plans and local marketing efforts.
* Incident Management: Be the hero in resolving network incidents swiftly and efficiently.
* Compliance & Standards: Work with Health & Safety and Food Safety teams to ensure we’re always up to legal standards and brand guidelines.
* Operational Excellence: Identify and resolve issues to maintain top-notch network operations.
* Innovative Initiatives: Lead the roll-out of new programs through a mix of virtual training, classroom sessions, and onsite coaching.
* Continuous Improvement: Feed insights back into the business and work on initiatives to enhance customer experience.
* Performance Management: Address non-conformance and underperformance head-on to maintain high standards.
* Commercial Acumen: Use your business savvy to make decisions that contribute to our overall success.
What You Will Need:
* Empathy & Listening: Understand and respond to the unique needs of each site.
* Organization & Time Management: Juggle multiple priorities and manage your time like a pro.
* Analytical Skills: Turn data into meaningful insights and actionable plans.
* Inspiration & Support: Motivate site owners to overcome challenges and stay committed.
* Reporting Skills: Create clear, well-structured reports that provide valuable insights.
* Passion for People: Show genuine care for individuals and their success.
* Franchise Experience: Understand the importance of brand consistency.
* Full UK Driving Licence: Ready to hit the road and support our sites.
What You’ll Get:
* Innovative Environment: Be part of a company that values creativity and fresh ideas.
* Professional Growth: Opportunities for continuous learning and career development.
* Collaborative Team: Work with a supportive, talented team that’s dedicated to excellence.
* Impactful Work: Play a crucial role in boosting our e-commerce revenue and enhancing the customer experience.
* Competitive Salary: Enjoy a salary that reflects your skills and experience.
Ready to make a difference? Join Oakhouse Foods and be a part of our exciting journey!
Apply now and be a part of our exciting journey!