We are currently seeking an IT Officer/ERP Specialist who will provide support for the IT Manager in overseeing and coordinating the ERP system and technology infrastructure, ensuring smooth operations, and assisting with the implementation of IT policies and projects. This role combines administrative, technical, and organisational responsibilities to ensure IT systems align with business goals. Key Duties
1. Trouble shooting problems that arise from users and devices from all sites
2. Installation and configuration of software across all workstations in the network
3. Maintenance of all users and groups and their particularities in Active Directory
4. Maintain and check that all Backup systems are working and in place
5. Collect the relevant data and create the proper documentation to acquire Cyber essentials and IT Recovery Plan.
6. Gain an understanding of the IT systems for the whole company, especially the ERP and any other key software as it will be required to configure and setup new reports/ users / products / customers, data in general in all these programs.
7. Customisation, integration, deployment and maintenance of the ERP.
8. EDI configuring and testing with all the requirements from the customers.
9. Supporting IT Project Management: assisting with project planning, scheduling, and monitoring to help implement IT projects, ensuring timelines, budgets, and resources are well-mana...