Who is LSA Management? LSA Management is a forward-thinking property management firm dedicated to providing top-tier services for apartment communities across the Southeast. We combine the expertise and passion of Laurel Street with a long-term focus on quality and impact, creating a unique opportunity to add value to residents, team members, and partners. Headquartered in Charlotte, NC, we manage 3,000 units and aim to expand to 10,000 by 2030.
The Opportunity As a Community Manager at LSA Management, you will play a crucial role in ensuring resident satisfaction and community profitability. You will oversee daily operations, foster a positive living environment, and drive financial growth. You will work closely with senior leadership to align community goals with company objectives, ensuring a seamless and efficient management process.
The Skillset
• 3-5 years in Multifamily property management
• 2+ years as a community/property manager
• Skilled in resolving resident concerns • Proven leadership experience
• LIHTC and Tax Credit knowledge preferred
• Strong communication skills
• Ability to interact with senior executives
• Works well under pressure
• Professional appearance
• Proficiency in Microsoft Office
Experience:
• 3 years in property management (Required)
• 3 years with Fair Housing regulations, LIHTC (Required)
• 3 years with Yardi and/or RealPage experience (Required)
• 3 years as a Community Manager (Required)
Responsibilities:
* Assess the community's financial health and resident satisfaction.
* Collaborate with leadership to understand community goals and challenges.
* Familiarize yourself with company policies and procedures.
* Implement strategies to improve resident satisfaction and retention.
* Drive financial growth through effective marketing and leasing.
* Foster a collaborative and inclusive team environment.
* Achieve 0% rent delinquency.
* Align community operations with company goals.
* Build and maintain strong relationships with residents and team members.
Job Type
• Full-time
Benefits
• 401(k) with matching
• Dental, health, and vision insurance
• Employee assistance and discount programs
• Flexible schedule and spending account
• Life insurance
• Paid time off and parental leave
• Professional development assistance
Schedule
• 8-hour shifts, Monday to Friday
• Saturdays based on property needs
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