Volunteer Coordinator
Closing date: Thursday 3 April 2025
Salary: £28,725 FTE or £17,235 Pro rata
Contract type: Permanent / Working hours: Part time
Location: Shropshire Wildlife Trust, 193 Abbey Foregate, Shrewsbury, SY2 6AH
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We're looking for a passionate and organised individual to manage Shropshire Wildlife Trust's valuable volunteer resource.
About the job
You'll be maintaining a resource of skilled and motivated volunteers supporting all areas of the Trust's work. You'll be responsible for a thriving network of local branches, volunteers, and community groups all aiming to tackle the biodiversity and climate crises and well as inspiring action for nature.
Key results expected
* A core team of committed volunteers is maintained that contribute across the whole organisation.
* Volunteers are kept engaged for longer as they feel they are a valued part of the Trust.
* A thriving network of branches and affiliated groups providing local activity in support of the Trust's key objectives.
* The Trust has an excellent reputation for recognising and valuing the work of volunteers, branches and local groups.
* Centralised, reliable volunteer and community group records, held in accordance with UK GDPR.
Key tasks
General
1. Oversight of health & safety for this area of work, including production of reports annually for Trustees and quarterly for H&S meetings.
2. Recording volunteer contributions for annual reports and impact assessments.
3. Organising an annual programme of volunteer training and development.
4. Supporting and inducting staff in their roles as Volunteer Managers.
5. Budget management.
6. Act as the designated lead for Safeguarding of adults at risk.
7. Support the diversification of our volunteer supporters in line with the Trust's EDI aspirations.
Volunteer recruitment and retention
1. Acting as first point of contact for volunteering enquiries, responding to them and signposting where appropriate.
2. Managing the recruitment process including advertising roles, processing applications, and storing records appropriately.
3. Matching volunteers with staff mentors and supporting their induction process.
4. Development and support of the Trust's ambassador network.
5. Management of the speaker diary on behalf of the Trust's ambassadors.
6. Organise annual volunteer social events and annual ambassador field trip.
7. Collaborate with the communications team to produce volunteer newsletters.
Branches and community groups
1. Support branches with their core governance, assist with succession planning and maximise opportunities for wildlife and people.
2. Support branch development and mentoring them in the use of Trust ICT.
3. Ensure groups are compliant with SWT's protocol, including compliance assessments.
4. Act as the conduit for information sharing between SWT and branches and groups - manage the staff link system and undertake listening exercises to inform future strategy.
5. Organise bi-annual forums with opportunities for learning, sharing and upskilling.
6. Facilitate the overlap with other staff teams for certain projects such as the Nature Recovery Network.
Data
1. Maintain up to date records on all groups and volunteers (in line with the Trust's H&S policy and data protection policy).
2. Day-to-day management of the volunteer management system.
3. Overseeing UK GDPR compliance for branches and volunteers.
About you
We need someone who:
* Has a passion for nature and volunteering.
* Understands the motivations of volunteers as well as the health and safety needs of working with volunteers.
* Has a track record of managing people.
* Is a top class administrator.
* Has worked with communities to empower action.
* Is a people person: able to communicate clearly, forge excellent working relationships with a wide range of people and have difficult conversations where needed.
* Is self-motivated with excellent organisational and priority setting skills.
* Has a proven ability to manage data effectively.
* Is computer literate with MS Office and database experience.
* Holds a full UK driving licence.
Why work for Shropshire Wildlife Trust
Benefits we offer:
* 25 days holiday plus Bank Holidays and service-related holiday (pro-rated for part time staff).
* Salary sacrifice benefits.
* Life assurance.
* Generous pension - company contribution 7%, employee contribution 3%.
* Enhanced Sick Pay.
* Flexible working policy.
* Employee Assistance Programme.
* Staff discounts.
* Employee away days.
* Coaching.
* Support with training and development to assist career progression.
* Inclusive & supportive work atmosphere.
The Trust is committed to building an equal, diverse and inclusive workforce. We encourage applications from a diverse range of suitably qualified candidates. Please let us know if you require any adjustments to make our recruitment process more accessible.
Safeguarding:
Shropshire Wildlife Trust is committed to safeguarding and promoting the welfare of children and adults at risk. For applicable roles, applicants must be willing to undergo reference checks with past employers and Disclosure and Barring Service checks at the appropriate level.
No enquiries from agencies or for further advertising will be taken.
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