Ref: 772
Role: Tenancy Manager
Salary: £24,000 - £25,000 plus commission
Location: Sheffield
Hours: Mon-Fri 9am-5pm and 1 in 3 Saturdays 9-2.
Benefits:
1. Enrolment into the Company Pension Scheme and Health Care Insurance
2. Friendly Lettings team
3. Small Independent company with friendly people
Duties:
1. Manage a portfolio of properties throughout the term of the let.
2. Maintain Property Management Systems
3. Build relationships with Landlords & Tenants, understand their requirements, and resolve any issues where appropriate
4. Booking and conducting property inspections
5. Administrating new tenancy agreements or tenancy extensions/renewals
6. Coordinating with contractors regarding maintenance and/or repair requirements
7. Managing tenancy deposits and handling any deposit disputes/issues as and when they arise.
8. Discussing and resolving rental arrear queries
9. Processing eviction requests in accordance with the necessary legal requirements
10. Ensuring all properties meet current regulatory health and safety standards.
11. Liaising with landlords and tenants to ensure all their needs are met - providing excellent customer service by telephone and email.
12. Facilitating tenants' on moving in day (check in)
13. Arrange and carry out move out/contract end date (check out) procedures - conduct check out report and liaise with landlord and tenants regarding return of the deposit.
Ideal Candidate:
1. Full UK Driving Licence and use of own vehicle.
2. Previous experience in a Property Manager role
3. Ability to manage time sensitive and high-volume workloads.
4. Great customer service
5. Ability to work under own initiative and under pressure.
6. Good telephone manner
7. Strong IT skills
8. Attention to detail.
Glu Recruit LTD are an equal opportunities employer and are acting as a recruitment agent in the hiring of this role.
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