Registered Care Manager - Domiciliary Care
Norwich, Norfolk.
£40,000 – £45,000pa + Benefits/Bonus Structure
(Previous Branch Manager experience ESSENTIAL for this role)
Compass Associates is an award-winning, UK specialist Health and Social Care Recruitment Consultancy providing tailored, high quality recruitment solutions for all permanent assignments.
We are recruiting on behalf of a leading nursing and home care organisation based in Norwich, who are looking to recruit a Registered Care Manager to support in the management, development and growth of the business.
Responsibilities:
* Be CQC registered for the branch
* Manage the daily operation within the branch to ensure a cost effective and efficient service delivery
* To assess branch performance against weekly and monthly targets
* Achieve and maintain Registered Manager status
* Ensure compliance with ISO and all legislative requirements
* Maintain accurate records
* Manage all branch level complaints
* Manage a team of Field Care Supervisors
* Provide reports to Regional Managers/Head Office as and when required
* Identify training and development needs for all branch staff
* Presenting to prospective new clients
* Maintaining great relationships with existing clients
* Key account management
* Advising on pay rate changes
* Ensure the effective placement of staff to meet client needs
* Manage the accurate processing of weekly timesheets via Webroster
* On call duties as arranged locally
* Occasionally support with the day-to-day responsibilities of the team when required
* Be a champion for internal customer service
* Do any other reasonable things your manager needs you to do
Requirements
* Ideally franchise experience but not essential, previous Branch Manager experience essential for this role.
* Confident in promoting the branch
* Self-motivated
* Computer literate
* A passion for managing and driving excellence
* Excellent organisational skills
* Excellent leadership qualities
* A commitment to equal opportunities and diversity
* Symmetry between personal and organisational values
* Demonstrates the behaviours associated with Prestige Nursing & Care values
Contact
If you would like to be considered for this exciting Registered Care Manager opportunity or would like to request a full job description, please contact Amie Lovelock direct.
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