Account Manager
Working hours: This role is available on a part-time, job-share or full-time basis.
Location: This role will be home based, with regular travel required throughout the southwest of England and Zurich offices (Farnborough, Whiteley and London).
Closing date for applications: 11/03/2025
What are we looking for?
We’re looking for someone with extensive customer and market facing experience who can successfully influence externally and internally, balancing business needs whilst acting as an effective customer ambassador. General insurance (property, liability and motor) is essential.
You’ll need to be comfortable working independently and as part of a wider market facing team. An ability to communicate well at all levels of an organisation is a crucial part of this role so our ideal candidate will have strong written and verbal communication skills and know how to flex this for different audiences.
A good understanding of our financial results and a breadth of experience across Zurich would be helpful. If this sounds like you, then we want to hear from you!
The opportunity:
This is an exciting role within our Public Services Team (Zurich Municipal) to support our existing customers and growth ambitions.
In this dynamic role we’ll expect you to meet financial targets for both commercial insurance and fee-based risk management services, working closely with our customers to understand their specific needs.
You’ll therefore be someone who puts customers’ needs first – someone who has natural rapport and empathy and who can build the strong relationships at all levels necessary for success. This role therefore requires a wide variety of skills and is for someone who relishes a challenge and likes to be given the freedom and responsibility to go out there and make it happen.
What will you be doing?
1. Manage a number of Accounts, driving the retention and acquisition of business, whilst delivering innovative risk-based insurance solutions contributing to profitable growth.
2. Structuring deals based around our end-to-end proposition, balancing customer need and underwriting rigour.
3. Identifying and executing cross sell opportunities on additional lines of coverage & risk services across Zurich UK.
4. Increased advocacy in the market by working more closely with influential stakeholders. The testing of new and emerging cover and risk solutions.
Who we are:
With about 55,000 employees serving customers in more than 170 countries we aspire to become the best global insurer as measured by our shareholders, customers and employees. If you're interested in working in a dynamic and challenging environment for a company that recognises and rewards your creativity, initiatives and contributions - then Zurich could be just the place for you.
Our Culture:
At Zurich we are proud of our culture. We are passionate about Diversity and Inclusion. We want you to bring your whole self to work we have a diverse mix of customers, and we want our employee base to reflect that.
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