Client/Role: Ministry of Justice - Admin Officer
Based at Harrogate Justice Centre HG 1EL
Hours: Monday - Friday, 37 hours per week (9:00-17:00)
Full time in the office
Pay rate: £11.59ph then rises to £11.88ph after 12 weeks in the role
Overview of role:
You will provide administrative support. You will follow set procedures and will exercise some independent judgement in carrying out instructions, under general supervision.
Responsibilities:
1. General administrative support
2. Speaking to a group of jurors and instructing them on processes
3. Monitoring mailbox
4. Inputting new cases
5. Interactions with Judges, court users, defendants and police officers
6. Overseeing administrative procedures and processes
7. Telephone and face to face interactions
8. Court clerking both in Court and virtually and assisting the Judiciary and other stakeholders
Skills required for the role:
1. Good communication skills, both oral and written
2. Team working skills
3. Can work under pressure
4. Use your own initiative as well as working as part of a team
5. Ability to develop and maintain good working relationships
6. Strong admin skills
7. Strong IT skills - using bespoke systems
8. Strong customer service
Training will be provided and it is an in-depth programme. Due to this, the client likes to keep candidates for as long as possible.
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