Customer Advisor Up to £12.05 per hour depending on your age & Benefits. Part-time 12-20 hours per week SPAR Grove Road 120 Grove Rd, Ballymena BT43 6UB Who are we? Henderson Group are proud to be Northern Irelands leading foodservice provider. Our group encompasses Henderson Wholesale, Henderson Retail, Henderson Foodservice and Henderson Group Property. We employ over 5,000 staff and have been placed 5th in Ulster Business Top 100 Companies 2024. We're an Investors in People accredited, family-owned group, and our culture is lived out through our four core values Ambition, Customer First, Teamwork, and Integrity. A look into the role Reporting to the Store Management Team, you will assist in the efficient running of the store on a daily basis, ensuring that high standards of customer service are achieved at all times. As a Customer Advisor, you will be required to: Operate all checkouts accurately, ensuring customer transactions are processed efficiently and in a timely manner. Ensure that stock is replenished daily while complying with the company stock rotation process. Ensure that stock is effectively merchandised to enhance sales. Make sure all stock is displayed at the correct price using the corresponding Shelf Edge Label. Actively ensure that a high level of customer service is achieved and maintained at all times. Cover the Post Office when required as part of this role. Perform any other duties as required for the role. Skills for Success Dont worry if you have no previous retail experience well provide all the training you need! Above all, we are looking for team members with personality, passion, energy, and a positive attitude who know how to make our customers smile and provide the best experience possible. Applicants should note that based on response levels, the company may increase shortlisting criteria. Are we right for you? As part of this role, its important that you align with the values we live and work by: Ambition We always strive to be better. We seek new challenges and look for ways to do things better. Customer First We provide exceptional service. We put customers at the heart of everything and support our communities. Teamwork We succeed together. We help colleagues to succeed and share our knowledge and skills. Integrity We are fair, honest, and ethical. We treat everyone with dignity and respect. We are inclusive and champion diversity. The Reward The impact you can make with Henderson Group goes far beyond your day-to-day role. You will be part of a business supporting initiatives like defibrillator installations and school sports days. You will have the balance necessary to enjoy both your job and your life. We will celebrate your successes and help you feel proud of what you do. We are externally recognised for delivering excellence in employment. We value employee development and invest heavily in our people. Benefits include attractive pay, employee assistance programme, Perks Offers/Discount scheme throughout UK/Ireland, staff discounts (grocery/fuel) at SPAR/EUROSPAR Henderson Group company-owned stores, and many more. Working Hours Part-time positions available between 12-20 hours per week, working within the stores opening hours of 7am10.30pm. Availability to cover mornings, afternoons, evenings, and weekend shifts will be expected. How to Apply Completed applications must be submitted online by midnight on Tuesday 12th November2024. Please note: Communication on the progress of your application will be made via email and the career site, so please check regularly. We are an equal opportunities employer. Skills: Customer Service Cash Handling teamwork Assisting Customer product knwoeldge selling skills Benefits: Staff Discounts Pension Fund Medical Aid / Health Care wellbeing initiative