Job Description
Job Title: 3rd Line IT Support Engineer
The Company You Will Be Joining:
Join the ranks of a leading Microsoft partner in the UK, where innovation meets expertise.
Immerse yourself in cutting-edge Microsoft technologies such as Azure, shaping the future of IT solutions.
Become part of a close-knit team that extends their camaraderie beyond office hours, fostering a supportive and social environment.
Work in a vibrant office space where the culture radiates a sense of family, accompanied by the backdrop of energizing music.
Embark on a career trajectory where progression from 3rd line support to technical leadership or project engineering is not just a possibility but an expectation.
Responsibilities:
We present an exciting opportunity for an adept 3rd Line IT Support Engineer to enrich the team of our client. In this role, you will assume responsibility for a diverse range of IT tasks, including the construction, maintenance, and monitoring of workstations, servers, network equipment, and cloud solutions. Providing 3rd line support within a collaborative 3-tier support team, you will leverage your minimum of 2 years' experience in an IT role, coupled with robust infrastructure skills. While prior experience within a managed service provider (MSP) environment is advantageous, what truly sets you apart is your passion for IT and your relentless drive to hone your skills. Exceptional interpersonal skills are imperative as you will frequently engage with our client's valued customers, cementing our reputation for outstanding service delivery.
Skills/Must Have
Proven experience within a managed service provider (MSP) environment.
Proficiency in at least 2 of the following Microsoft technologies:
Microsoft 365 (Exchange Online / Azure Active Directory / Endpoint Manager)
Azure IaaS
Windows Server 2012 R2 / 2016 / 2019 & 2022
Benefits:
Comprehensive private healthcare coverage to safeguard your well-being.
Medicash back for added financial security.
Enjoy your special day with a birthday off and a thoughtful gift voucher.
Embrace a healthy work-life balance with flexible working arrangements.
Salary:
£50,000
Location:
Liverpool or London – Office-based 3 times per week