Role: IT Support EngineerLocation: BlackburnSalary: £26,000 - £31,000 DOE
Our client, a successful family run business are growing their team and looking for an enthusiastic 1st/2nd Line IT Engineer to help support their internal user base and assist with current and future IT projects.
This is a hybrid role, office attendance is required 3 of 5 days per week.
Responsibilities:
* Provide 1st and 2nd Line IT Support to an internal user base of 250+
* Log, triage and resolve incoming tickets
* Build, maintain and install hardware across the office
* Software support including installation
* Manage user accounts, giving access and permissions where necessary
* Ensuring efficient running's of all IT equipment
* Asset management, ensuring it is kept up-to-date
Technical Skillset:
* Active Directory / Group Policies
* Microsoft Office Suite
* Cloud platforms (Azure Entra ID)
* Office applications including SharePoint, PowerShell, Intune
* Exchange
* Knowledge with virtual servers is desired but not essential
Benefits:
1. Flexible/hybrid working
2. Employee Assistance Programme
3. Parking pass
4. Staff discounts
5. Discounted Gym membership
6. Cycle to work scheme
7. 25 Days Holiday, plus bank holidays
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