Who are Pobl Group? Pobl Group are a proud employer of over 2,300 colleagues providing diverse services and making a difference in communities throughout Wales. Our Care team provides registered care services throughout South Wales at dozens of locations and for a wide range of customers. Pobl means ‘People’ and people really are at the heart of everything we do. We support some truly amazing people to live positive, independent lives in their own home and help get them where they want to be in life. What is the role? Tŷ Anwen is a residential mental health service in Caerphilly. We provide person centred support for up to 16 individuals with serious and enduring mental illness and complex needs which may include support with self-harm. The team at Tŷ Anwen work to a recovery model of care and offer support that provides effective therapeutic boundaries. They provide clearly identified outcomes, thereby working towards recovery and facilitating independence. The role of the Complex Care Project Worker is to empower and support individuals we support, working flexibly to improve performance and outcomes for people who use our service. You will work as part of a team to develop, implement and review high-quality person-centred care and support plans based on individual needs, preferences and aspirations when required. As a complex care project worker you will be involved in day-to-day support including; Supporting individuals to live independently within a care setting. Support, prompting and administering medication. Engagement in social activities Completing and updating support plans, risk assessments and risk management plans. Carrying out supervisions Completing assessments from referrals Be responsible for the service in the absence of the manager. Undertake relevant training for the role. Liaise with Social Services, Benefits Agencies, Housing department and other relevant agencies Organising group activities with the individuals at Ty Anwen or in the community Providing emotional support to the individuals What skills and experience do you need? A genuine desire to help people and make a difference. Have or be willing towards completing a QCF in Health and Social Care level 4 or above. An understanding of the challenges that many of our service users face Keen listening and communication skills Empathy, compassion and a caring nature Ability to complete and regularly review relevant paperwork such as support plans and risk assessments. What are the pay and benefits? An annual salary of £26,683, Wakeful nights rate - £12.15 20% 26 days holiday entitlement plus Bank holidays Every other weekend off Colleague Referral Scheme (£250 per referral) Time for Talking – a free counselling service. Health Cash Plan Savings Scheme Electric Vehicle Lease Schemes Cycle to work scheme. Eyecare plan Give as You Earn charity donation scheme. Gym and shopping discounts Training and progression opportunities. FREDIE At Pobl Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity at Pobl Group and we encourage you to apply now. What do you need to do now? If you have the skills and experience required to be our next difference maker, please apply now. We occasionally close a vacancy before the end date as we actively review our applications and will sometimes progress to interview very quickly, we would love to hear from you so please apply now to start your Pobl journey.