Our client is currently looking to recruit a planner to join them in the Wolverhampton (WV10) Responsibilities:
Coordinate and schedule service appointments for field technicians, optimising resource allocation and ensuring timely delivery of services.
Serve as the primary point of contact for client scheduling enquiries, enhancing communication and client satisfaction through prompt and accurate updates.
Maintain meticulous records of service appointments, technician availability, and client details, ensuring the integrity and accuracy of our operational database.
Resolve scheduling conflicts and accommodated last-minute changes, demonstrating strong problem-solving skills and flexibility in high-pressure situations.
Organising plant and materials deliveries for Engineering staff.
Ensuring that all materials and costs are allocated to the in-house system.
Organising returns for materials.
Aiding the Estimating department, with quotations.
Providing monthly cost reports to the Finance department.
Providing job allocation reports.
Skills/Qualifications
Collaborate effectively with the operations team to ensure seamless service delivery, contributing to sustained client satisfaction and operational efficiency.
Strong organisational, time-management, and IT skills.
Excellent attention to detail and the ability to manag...