Job summary You will be the Programme Lead and support with the strategic development and embedding of the Urgent Treatment Centre (UTC), working in conjunction with the ED Management and clinical teams, the ICB and the Flow Directorate. This role will be responsible for the UTCs across all 3 sites and will be expected to facilitate improved processes within the teams in order to deliver the UTC standards. This will require cross site working across Maidstone, Tunbridge Wells and Sevenoaks sites. Main duties of the job The main duties of this job, includes but is not limited to; Work in partnership with the General Manager and Deputy General Manager to assist leadership within the Directorate; developing, managing and delivering high quality responsive and effective services in line with the Trust's strategic direction. Work closely with Matrons, Clinical Managers and other senior clinical and technical staff in managing services, both within the acute trust, the community trust and the ICB. Be accountable for specific aspects of the Emergency Medicine Directorate to ensure resources are effectively used and agreed performance targets are achieved. In addition to the day-to-day management of the services, key responsibilities include taking a lead role in delivering the following performance areas: - UTC standards are met across all sitesReliable data is obtained and circulated on UTC activityWorking with agreed budget and identifying future costs of resources and service developments Close working with administrative and clerical staff within all UTC sites Service reconfiguration Be responsible for the service performance within the UTC itself and the admin and clerical staff involved. Please note that this role may often attract a high level of applications. Please note this role may close earlier than the original closing date so please ensure you submit your application as soon as possible. About us MTW is a large acute hospital trust in the south-east of England. We provide a full range of general hospital services and some aspects of specialist and complex care to around 600,000 people living in west Kent and East Sussex. We have a team of over 8,000 full and part-time staff. We also provide specialist cancer services to around 2 million people across Kent and East Sussex via the Kent Oncology Centre. In the 2024 NHS staff survey, our employees ranked MTW among the top 10 NHS Trusts nationwide and the second-best Trust to work for in the South East. Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. Date posted 29 October 2024 Pay scheme Agenda for change Band Band 8a Salary £53,755 to £60,504 a year per annum pro rata Contract Permanent Working pattern Full-time, Job share Reference number 359-6723496-T3 Job locations Cross Site Maidstone & Tunbridge Wells ME16 9QQ Job description Job responsibilities Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions. Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check at Standard Level. At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work. We support our staff with disabilities to ensure they have the adjustments they need to be the best they can be in the workplace. Collaborating with Access to Work means that our staff are assessed by experts in the workplace and we ensure that their recommendations are implemented as quickly as possible. You can find out more here: Access to Work: get support if you have a disability or health condition: What Access to Work is - GOV.UK (www.gov.uk) Interview Date: TBC Job description Job responsibilities Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions. Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check at Standard Level. At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work. We support our staff with disabilities to ensure they have the adjustments they need to be the best they can be in the workplace. Collaborating with Access to Work means that our staff are assessed by experts in the workplace and we ensure that their recommendations are implemented as quickly as possible. You can find out more here: Access to Work: get support if you have a disability or health condition: What Access to Work is - GOV.UK (www.gov.uk) Interview Date: TBC Person Specification Qualifications Essential Educated to master's level or equivalent experience Evidence of further personal development Experience Essential Minimum 5 years' experience in a management role, to include staff, budget and operational experience Experience of managing organisational change Experience of managing and delivering large scale project Experience of managing complex budgets including their control and deployment Demonstrable success in working collaboratively across professions, services and organisational boundaries. Demonstrable success in leading and managing change. Experience in developing strategies and approaches which impact across the whole organisation and will meet the needs and suit the culture of the Trust. Experience consulting and negotiating in a senior capacity with key partners Significant experience of working in partnership with other external agencies to develop, implement and evaluate policy and strategy including managing change. Detailed knowledge of the NHS and the Department of Health Agenda with explicit understanding of current issues across the NHS Professions Desirable Experience of data management and manipulation Experience of UTC streams Experience of NHS111 direct booking Skills Essential Ability to manage highly complex, sensitive or contentious issues/situations. Excellent organisational and administrative skills Excellent verbal, written and presentation skills. Ability to network and develop good working relationships with internal and external stakeholders Demonstrable ability to autonomously manage areas of work and projects from initiation to completion. Person Specification Qualifications Essential Educated to master's level or equivalent experience Evidence of further personal development Experience Essential Minimum 5 years' experience in a management role, to include staff, budget and operational experience Experience of managing organisational change Experience of managing and delivering large scale project Experience of managing complex budgets including their control and deployment Demonstrable success in working collaboratively across professions, services and organisational boundaries. Demonstrable success in leading and managing change. Experience in developing strategies and approaches which impact across the whole organisation and will meet the needs and suit the culture of the Trust. Experience consulting and negotiating in a senior capacity with key partners Significant experience of working in partnership with other external agencies to develop, implement and evaluate policy and strategy including managing change. Detailed knowledge of the NHS and the Department of Health Agenda with explicit understanding of current issues across the NHS Professions Desirable Experience of data management and manipulation Experience of UTC streams Experience of NHS111 direct booking Skills Essential Ability to manage highly complex, sensitive or contentious issues/situations. Excellent organisational and administrative skills Excellent verbal, written and presentation skills. Ability to network and develop good working relationships with internal and external stakeholders Demonstrable ability to autonomously manage areas of work and projects from initiation to completion. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Maidstone and Tunbridge Wells NHS Trust Address Cross Site Maidstone & Tunbridge Wells ME16 9QQ Employer's website https://www.mtw.nhs.uk/ (Opens in a new tab)