Yamazaki Mazak UK Ltd is based at the European manufacturing plant in Worcester, which also houses the European Technology Centre (ETC) and gives customers direct access to support from the UK’s largest and most expert team of engineers, with vast experience in machine tool applications for almost every industry sector. Our European Manufacturing Plant is not just a machine tool assembly plant. We pride ourselves in managing a complete operation. We machine our castings, we make our own spindles, our own turrets, our own tool magazines and our own sheet metal covers. We’re committed to manufacturing in Europe and have continually invested in new machinery and equipment for the factory since its opening in 1987.
Key Responsibilities:
* Support new & existing Mazak customers in setting up, optimisation and operation of their CNC machine tool.
* Provide technical support & expertise for all areas of the engineering and manufacturing function.
* Conduct presale support involving a comprehensive analysis of machine requirements, process definition and development, machine selection, and time estimates.
* Provide onsite application support and project management of bespoke machining solutions.
* Liaise with customers via email, in person, and telephone to provide technical support.
* Program, set up, and operate various CNC machine tools including lathe, machining centre, 5 axes multitasking, and laser technology.
* Deliver Mazatrol program training to new users in the Mazak training academy.
* Interact with various stakeholders, both internal & external suppliers.
* Work closely with the sales team to provide technical support, machine tool demonstrations, and engineering solutions to customer requirements.
Training and Development:
Formal training is delivered at HWGTA, located in Worcester (WR4 9GN). Duration is approximately 40–45 months.
Year 1 includes 29–42 weeks off-the-job training to cover practical and theory aspects.
Year 2 would include 1 day per week to complete the EAL Level 3 Diploma in Advanced Manufacturing Engineering - Development Knowledge.
Years 3 & 4 will be based in the company developing skills in preparation for the end point assessment to gain your Machining Technician Level 3 qualification.
You will receive monthly visits from your assigned Learning and Development Specialist, who will set you work, monitor your development and wellbeing, and discuss training sessions. They will also prepare you for your End Point Assessment.
Additional training for functional skills in English and Maths will be undertaken if needed.
There is also a five-day teambuilding residential trip that is held in the spring of each year offered to all apprentices on the programme.
Normal working hours will be from between 08:15 to 16:30, Monday to Friday, but can be adjusted starting as early as 07:45.
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