The primary and most important aspects of the role: To ensure that each resident receives care appropriate to their individual needs. To lead by example and act in accordance with the policies and procedures of the Company. To support the management team in the supervision, guidance and support of the care team. Purpose of Position To monitor care staff in enabling and assisting individuals to remain in the community, to be supported and maintained safely in their own homes, and thereby enhance the quality of life. Encouraging our service users individuality and independence Helping our service user to maintain relationships with neighbours, the neighbourhood, and familiar activities and surroundings, providing social contact at each visit, as appropriate. As week as monitoring the care staff it is required that you work as part of the team assisting other care workers and professionals to provide care for our service user Being the face of care in the community and acting as our representative Principle Responsibilities To visit Service Users, at times directed by the Care Coordinator(s) and management. To be particularly vigilant for signs of distress or anxiety in Service Users; any deterioration in physical and /or mental health, or safety of the environment, and to report these as a matter of urgency to your manager or coordinator in her absence. To carry out all tasks in a way that demonstrates respect for the privacy, dignity, and value of all users, irrespective of severity or disability, or personal circumstances. To summon appropriate assistance in an emergency. All actions should sustain, support, and enhance the independence of Service Users, as specified in their care plan. Personal Care (only where specified on the care plan and subject to appropriate review): Assist Service Users in/out of bed, chairs, etc ., putting into practice your training and using agreed procedures. Assist Service Users in turning to relieve pressure areas. Assist Service Users in (un)dressing, care of aids, and personal equipment (hearing aids, glasses, dentures, prosthesis, etc). Assist Service Users in all aspects of personal hygiene, i.e. washing, shaving, showering, etc. Assist Service Users in feeding. Assist Service Users to access toilet facilities, emptying commodes, and disposal of incontinence materials, using agreed health and safety procedures. Encourage Service Users to maximise their abilities and skills Domestic Where directed, maintain the cleanliness of Service Users home, to meet infection control, health, and safety regulations. Light fires or operate other sources of warmth as requested or agreed to in the care plan. Where appropriate home facilities are available, launder and iron clothes and/or bed linen. Undertake essential shopping, payment of bills. Where directed prepare or reheat meals provided and/or demonstrate to service user. 4. Social Actively encourage Service Users, according to their capabilities, to participate in all aspects of daily living activities. Develop and maintain personal contact with the Service User through talking and listening. Provide support as part of a caring team, liaising with informal carers, other agencies, or professionals as necessary. Provide companionship at home and/or on outings. For example you may be required to stay with a user for one or more hours during the daytime to ensure their safety or you may be required to take the service user to an appointment or shopping. 5.Spot Checks and Observations To carry out spot checks and observations of all care staff on a rotation basis. Report any concerns to the management team immediately. 6. Collaboration with Other Agencies Assist the management to maintain good relationships with other personnel involved in the care of the Service User, i.e. Community Nurses, Social Workers, G.Ps, etc., as part of a caring team. 7. General Duties Complete and Maintain accurate, legible, records at the end of each visit using the CRM database Roundsys. Participate in Electronic Call Monitoring system as appropriate and in place by Employees under their agency terms agreement Maintain confidentiality at all times, sharing information with those that need to know only. Remind Service Users of their right to complain and inform the Registered Manager that a complaint has been mentioned to you. Undertake Medication checks as part of the Audit Team. Check that medication is being requested and delivered prior to this running out and putting service ser at risk of not receiving their prescribed medication. This is not a full list of all duties; other duties will be clarified during the initial period of working in line with the new contract. 8. Decision-Making Authority To be responsible for any day to day decisions within the confines of the duties allocated and Job Description ensuring that you report back to the office on a daily basis providing an update on the wellbeing and needs of the service user. 8. Qualification and Experience Desirable Essential Hold or Wok Towards Level 3 Diploma in Adult Care Must have completed and be prepared to re-take in line with CQC regulations Mandatory Training for Health and Social Care Report to the Registered Manager and Deputy Manager on a daily basis. Complete Practical Training for People Moving and Handling Complete Medication Training Understand the effects of aging, disability, incapacity, and illness and the effects these can have on a Service Users wellbeing. Training will be given as required to build knowledge required for this position. 9. Special Conditions Criminal Record Bureau Disclosures (DBS & Vetting Check) This post will result in you having substantial contact with the elderly, sick, or disabled persons. As such Butterfly Days, requires that by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, the Police Act 1997, you reveal any criminal convictions, bind over orders or cautions, including those which would normally be regarded as spent. You must complete the relevant section on the application form your application will be returned if this section is incomplete. If successful in your application you will be subject to a Criminal Records Bureau Disclosure, now under the DBS check system. The fee for this is paid for by the applicant. This Job description is subject to amendment to meet the tailored needs of individuals, as such, it is essential that care records and notes are read on a daily basis to ensure that the service in place in the care plan is the service that the health care assistant provides. Should the health care assistant notice changes that could improve the service on a daily basis they are required to inform the Registered Manager, or, signpost the service user to the Registered Manager, under no circumstances, is a health care assistant permitted to put in place amendments to the care plan without speaking first to the Registered Manager or Deputy Manager and agreement confirm in writing. Employee to confirm they have read and understand the Job Description above: Please advise of any reasonable adjustments needed for candidate to attend the interview.