Derwentside Hospice Care Foundation – or Willow Burn Hospice as we are known locally – is currently seeking a Business Development Manager (Retail) to join our dedicated retail team. We are an independent charity delivering palliative and end of life care services to adults and their families across Derwentside and County Durham.
To support and encourage business development in the retail services of Willow Burn Hospice.
Key Responsibilities:
* Provide strategic leadership for the retail/trading income streams to ensure targets are met and key standards are achieved.
* Drive the continued success of the retail/trading operation, increasing sales and profits from existing shops, online operations, and new commercial opportunities.
* Lead on all aspects of business development to ensure the continued growth of the retail/trading portfolio.
* Ensure excellent levels of customer service are provided across the operation.
* Ensure WBH’s policies and procedures are adhered to at all times.
Mission, Vision, Values & Strategic Priorities
Our Mission:
To deliver hospice care of the highest standard to our patients and those important to them – now and in the future.
Our Vision:
We are part of a community where we treasure lives and everyone is supported to live well and die well.
Our Values:
Caring, Aspiring, Responsible, Empowering. Our values are at the heart of everything we do; anyone who works for or represents the Hospice, in any capacity, is expected to uphold and demonstrate our core values, contribute positively towards achieving our goal, and strive to fulfill our mission within our charitable objectives.
For further information and an application form, please visit our website.
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