The Credit Controller is pivotal in overseeing customer accounts, ensuring prompt payment collections, and minimizing overdue balances. This position entails proactive customer follow-ups via phone and email, processing incoming payments, and resolving outstanding invoice issues to sustain a healthy cash flow. The role demands strong communication skills, meticulous attention to detail, and effective negotiation abilities while fostering positive customer relationships.
Roles and Responsibilities
1. Phone contact collections and follow-ups.
2. Documentation and escalation with high-risk accounts.
3. Analysis on behavior of B2B client’s payment trends.
4. Allocating payments and reviewing amounts.
5. Resolving disputes and product complaints.
6. Record keeping ensuring that correct company names and terms of business are correct.
Skills and Experience
1. Credit control experience.
2. Excellent in Excel and technology.
3. Ability to learn new skills and methods quickly.
4. Experience using Sage software.
Vacancy Summary
Hours: Full Time, Permanent
Salary: Up to c£35,000 per annum D.O.E
Location: Onsite Lincoln, Lincolnshire
Job Type: Full Time, Hybrid, Permanent
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