We have opportunities for two Weekend Library Assistants to join our friendly library teams on a part-time, term-time basis at Chelsea College of Arts and London College of Communication.
As a member of the Library Services team, you will contribute to the development and delivery of high-quality and student-focused library services which support the academic activities of the University.
Working collaboratively, you will promote and enable access to resources, collections, and services and participate in both front-line and administrative duties. You will assist users with initial information enquiries in person and online using our live chat service ASK. This includes helping with the use of the library catalogue and materials, dealing with account queries, and supporting students with general purpose software.
In addition to this you will:
* Provide support for self-issue systems, IT, and printing.
* Participate in stock-related duties such as retrieving and circulating items.
* Help maintain and care for our collections as needed.
* Assist with the production of promotional material and instructional guides to encourage students' independent learning.
* Keep the library in good order and participate in shelving activities in accordance with best health and safety practice and security guidelines.
Work Schedule
You will be working in designated weeks of the year, providing cover at other UAL libraries as and when required. Please indicate in your application which role(s) you are interested in if you have a specific preference.
Position 1: Chelsea College Library, Part Time, Term Time, 0.23 FTE
Saturdays, 9.5 hours (9:45 to 20:15 with one-hour unpaid lunch)
Position 2: London College of Communication (LCC) Library, Part Time, Term Time, 0.45 FTE
Saturdays and Sundays, 9.5 hours each day (9:45 to 20:15 with one-hour unpaid lunch)
About you
We are looking for individuals with a compassionate and student-centred approach, with the ability to convey information and ideas in a clear and inclusive manner.
You will possess relevant experience in a library or customer service environment, and formal training or education to post 16 level.
You will also be able to work independently, have excellent written and oral communication skills, and be IT literate.
Working flexibly within a team, you will deliver a positive and responsive customer-focused service and provide assistance and cover where needed.
Working at UAL
University of the Arts London (UAL) generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have been defining creative education. With curiosity, imagination, and intent we make work which creates lasting change for people and our planet. London is core to who we are, a place where we meet and share ideas with people from different backgrounds and cultures.
Our creative network influences learning, culture, industry, and society on a global scale. Our academics and practitioners deliver creative education and inspire new ways of thinking through research and innovation. We work with students at every level from pre-degree and short courses to postgraduate and online learning, enabling them to build the careers they want. Together, we are a community of makers, thinkers, pioneers, and storytellers redesigning the future.
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