12-month fixed term contract
37 hours per week
We currently have a great opportunity for a Service Desk Team Leader to jour our IT team in a newly created role.
The role will play a critical role in ensuring the smooth day to day operation of the Service Desk. The ideal candidate will have a strong service desk / support background, preferably in a senior or Team Leader capacity. Experience within the social housing sector would be great but is not essential.
If you have exceptional customer service and leaderships skills and a passion for delivering a first-class support service to customers we would love to hear from you!
In return we can offer you:
* Belonging to a team who make a difference to our community and value equality, diversity and inclusion.
* 25 days + bank holidays + 3 concessionary days at Christmas
* Comprehensive employee assistance program
* A full benefits and discounts platform
* Holiday buy, tech and annual saving schemes
* 2 Volunteer days per year to support the community
* Competitive rates of pay
* A generous company pension scheme and life insurance up to 3*salary as an active member.
* Wellbeing, health drop ins and staysafe provisions to look after you at work.
* Option to join the medical health cash plan
* Green car scheme
* Enhanced maternity and paternity leave
* Service related awards
* Cycle to work scheme
This post is subject to a satisfactory Basic DBS check.
Closing Date: 27th November 2024
Interview Date: 4th December 2024
INDLOW