MAIN DUTIES AND RESPONSIBILITIES Offer a visible presence during their early days in custody and on the Induction Wing therefore being accessible and available to all new receptions. Help to improve identification of risk factors during early days in custody. To be a bridge between HMPPS and the Healthcare providers to enable improvements in joint care. Address vulnerabilities associated with early days in custody inclusive of reducing self-harm. Improve Induction into establishments. Create greater awareness of healthcare and social care options and the range of services available. Support access to those services i.e. use of PODS, application process especially for people from diverse backgrounds or with specific needs Improve partnership working between services particularly social care, Safer Custody teams. Improve engagement rates into healthcare and reduce did not attend appointments. Assist with improving patient choice regarding healthcare interventions. Further support social prescribing and promote and manage Health Champions. In conjunction with EPIC establish and run specific patient forums particularly relating to post ACCT. Input into complex case meetings. Be responsible for logging and making referrals To offer appropriate support and guidance to patients and their families/carers To plan / organise work using own initiative, whilst being able to work as a valuable member of a team. To have excellent IT skills, to include Microsoft Office, Outlook and Excel To undertake general office duties to support the role Provide coordination of and participate in relevant internal and external working groups and provide project advice, expertise and support where requested. Communication: To maintain close working partnerships with all services that may be involved with the care and management of offenders, (prison staff, Ministry of Justice, Trust & Directorate senior managers & relevant forums, CMHT staff, NHS Hospitals, Probation Services, CPS, Courts, GP's, community health services, Housing/Benefit services, social care, community multi agency forums etc.). To communicate clearly and professionally in a way in which patients will be able to understand and feel supported. To record patient interventions on relevant electronic database systems (e.g. SystmOne and Prison Systems) and contribute to report generation, analysis and production. Use clinical systems for record keeping, audit and evaluation. Develop and implement data collection systems that will provide accurate and timely data. Maintain confidentiality. To use a range of verbal and non-verbal communication tools to communicate effectively with patients, carers and families and colleagues. To provide reassurance, guidance and signposting to health and social care services that will contribute to minimising distress and risk. Identify learning needs, plan, implement and evaluate programmes of education to meet identified need. Establish own support mechanisms to enable structured reflection, including supervision, development of supportive networks mentoring and coaching. The post holder should be physically fit for the role with the necessary keyboard and IT skills. Required to communicate across the health community and with patients / carers where the nature of the information given may be sensitive and could be disputed. The post holder should be empathetic and skilled in listening, persuasion and negotiation, and recognizes care, compassion, competency, communication, and commitment in their role. Responsibilities: Assume personal responsibility for the security of issued keys. Understand and comply with prison orders, procedures, and instructions in your area of work. Comply with all security requirements. Respond to any situation or circumstance that might indicate a threat to security of the establishment or to the safety of an individual, completing Incident, Security, Injury, or other reports as appropriate. Report breaches of order and discipline including reporting and recording untoward incidents according to local protocol. Contribute to effective risk assessment and management procedures. Education and Development: Participate fully in the appraisal/personal development review process, identifying personal, professional and developmental needs. Complete all mandatory training. Support junior and peers, Health Representatives both formally and informally, in their development using encouragement, informal teaching and coaching activities. Work with your Senior Managers and wider multidisciplinary team to provide appropriate learning experiences for colleagues, students and others allocated to the team, to facilitate new skills and knowledge required to meet changing needs. Support running of positive health program including facilitation of groups, individual support and wider health promotion activity Attend regular training to keep health promotion knowledge and competencies up to date