I'm recruiting for a European Operations Supervisor to join a global freight forwarder.
Responsibilities:
* Overseeing the operation through planning direction and control of all operational activities on a day tp day basis.
* Manage import and exports shipping process
* Handling European services
* Developing the team
* Preparing performance progress reports for senior management
* Monitoring and reviewing vat and duty exposure
* Managing holiday/ sickness cover
* Ensuring customers requirements are met to a high standard
* Liaising with customers, overseas partners and suppliers
* Prepare shipping documentation and ensure compliance with regulations and legal requirements.
* Track and monitor shipments, providing real-time updates to customers
* Address any issues or delays promptly and implement effective solutions
* Provide excellent customer service at all times
Skills required:
* Previous experience within a similar role at a senior level
* Ability to motivate a team
* PC litearte
* 5years+ experience International road freight
* Good customer service skills
* Experience with Customs paperwork
Working hours:
* Monday - Friday 0900am - 1700pm Hybrid 2 days in office and 3 days from home
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