Job Summary
We're currently looking for an experienced Recovery Worker. We are looking for someone who is driven to make a real difference within the local community through the delivery of services, with our charitable purpose at the centre of everything.
Teesside Mind has been working in local communities to improve mental health and wellbeing for over 25 years. Mental health has never been as widely understood or help so widely available.
Ours is a vibrant organisation to work for and our staff are our most important asset. We are compassionate, trustworthy, and determined. We use evidence-based interventions, backed up by policies, training and expert support to help people lead full and happy lives.
I hope you'll be interested in joining our small but focused and impactful team once you've read this pack and I look forward to meeting you.
Main Duties of the Job
You will work within the Foundation and Recovery Service for Teesside Mind as part of Impact on Teesside. This pathway works with individuals who need support for their mental health alongside social stressors such as debt, housing and barriers to support.
Working in the local community and in an office-based environment you will work flexibly to support individuals with their mental health.
You will hold a caseload and support people individually by spending time understanding their needs and creating a plan to take steps to make some positive changes.
You will work with each individual person to develop skills in self-care, self-management and improvements in overall health and quality of life.
You will work collaboratively with people to maintain change and engagement with other services and to maximise the individuals' opportunities to reach their own potential.
Job Responsibilities
* Work confidently and autonomously providing assertive outreach support.
* Empower, motivate and support to facilitate engagement into the right community services.
* Use the Recovery Star to set SMART goals and help achieve desired outcomes as part of an action plan uploading and recording this onto a database system.
* Engage people with complex social and mental health needs using person-centred and enabling approaches.
* Assess for service suitability for a person using an assessment template and following up actions where needed.
* Risk assessment and management, including developing bespoke safety plans with the person.
* Keep up to date client records in line with policies and procedures on a database system.
* Hold and manage a caseload efficiently.
* Manage your own diary using Outlook (Office 365) and database management systems.
Person Specification
Skills and Competencies Essential
* Able to use a range of emotional, psychological, social and vocational interventions and techniques.
* Able to build trust and rapport both face to face and via telephone.
* Competent in developing safety plans with people and recognising any safeguarding needs.
* Excellent communication and active listening skills.
* Able to set SMART goals, plan and agree next steps and keep focus and motivation.
* Promote and self-manage safe & effective practice.
* Reflect on own practice and work with others to continuously develop own skills.
* Manage own time effectively.
Experience Essential
* Working with people who have a serious mental illness diagnosis or who have experienced severe distress.
* Working with people who have complex social needs.
* Experience of engaging people using person-centred and enabling approaches.
* Experience of working in a community setting.
* Successfully delivering planned interventions.
* Support planning.
* Work as part of a team.
* Experience of using Office 365 and data management systems.
Personal Qualities Essential
* Be passionate and enthusiastic about helping others to thrive.
* Be able to inspire, motivate and instil hope in others.
* Caring, compassionate and person-centred approach.
* Commitment to Mind's values and objectives.
Knowledge and Qualifications Essential
* Hold a level 3 or above in a Health or Social Care Qualification.
* Understanding and knowledge of IT data management systems and Office 365.
* Knowledge of how the Voluntary Sector operates and how it supports Statutory and other Non-statutory Services.
* Knowledge of CHIME model of care.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer Details
Employer Name: Teesside Mind Ltd
Address: The Mind Centre, 92-94 Lothian Road, Middlesbrough, TS4 2QX
Employer's Website: Teesside Mind
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