Seeking an experienced and capable, Part time Customer Care & Installations Team member to join our clients existing team in the Huddersfield area.
Hours of work: Part time - 3 days per week
Thursday 8.30-5.00
Friday 8.30-5.00
Sunday 11-4Pay: £11.44 per hr & bonuses ( after qualifying period)
Key Responsibilities:
· Engage with customer's in-store, over the phone, and via email, providing expert advice and product recommendations.
· Conduct product demonstrations, highlighting key features and benefits ( training given )
· Assist customers in selecting the best products based on their needs, budget, and lifestyle.
· Proactively reach out to potential customers via calls, follow-ups, and trade events.
· Stay updated on industry trends, competitor products, and pricing to handle customer inquiries effectively.
· Work collaboratively with the sales team to meet and exceed sales targets.
· Prepare quotes, contracts, and other sales documents, ensuring accuracy and compliance.
· Coordinate with the delivery and installation team to ensure smooth customer experience.
· Handle customer concerns and complaints professionally, ensuring satisfaction.
· Maintain a clean, organised showroom with well-presented products.
· Stay up to date with product knowledge and attend training as required.
· Assist with Site Surveys
· Assist with Deliv...